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Lead consulting and implementation projects for Product Lifecycle Management and Industrial Internet of Things. Define client-specific solution architectures, analyze requirements, design solutions, implement with cross-functional teams, and ensure quality. Support the development of methods and strategies in PLM and IoT. Identify potential projects, provide technical support for sales and marketing activities. Act as a key stakeholder in project teams.
The Premier Support Manager (PSM) manages a portfolio of Premier accounts, providing technical support and acting as the customer's Technical Account Manager. Responsibilities include managing technical interactions, developing relationships, running case and metric review meetings, and communicating customer issues internally. Required skills include organizational skills, communication skills, software technology experience, cloud-based environments understanding, and the ability to work in a globally distributed team environment.