Kyra Logo

Kyra

Senior Client Solutions Manager / Account Manager (6-month FTC)

Posted 11 Hours Ago
Be an Early Applicant
Remote or Hybrid
Hiring Remotely in UK
Mid level
Remote or Hybrid
Hiring Remotely in UK
Mid level
Manage brand accounts, deliver influencer marketing solutions, ensure client satisfaction, leverage AI for strategy, and optimize campaign performance.
The summary above was generated by AI
About Kyra

Kyra is a profitable, founder-led business with ten years in the influencer marketing industry. We have built long-term relationships with some of the world's leading consumer brands including H&M, SharkNinja and Coty, delivering influencer marketing services at scale.


Kyra is now entering its next phase of growth, expanding its technology platform built on a decade of proprietary data, enterprise relationships and deep category expertise. The platform enables brands and agencies to plan, execute and measure influencer marketing at scale. It is AI-native, subscription-based, and designed for organisations investing significantly in creator marketing.

This is a zero-to-one moment for a business that already has the customers, credibility and commercial foundation to succeed.


πŸ“London (Hybrid) | 6-month Fixed-Term Contract
πŸ’° Competitive, dependent on experience
πŸ’‘ What You'll Do

You'll manage a portfolio of brand accounts across enterprise fashion and consumer goods clients. This is a 6-month fixed-term contract providing delivery cover during a period of rapid growth.

What you'll own:

  • Keep clients, grow them, and run delivery cleanly.

  • Keep the team aligned, operating efficiently through better systems and technology.

  • You are the connective tissue between Sales, Strategy, Campaigns, Paid, and Product.

  • If something drifts (performance, scope, relationship, or margin) you see it early and fix it. No surprises. Steady, commercial ownership.


🎯 Lead the Relationship Own client relationships across launches, seasonal campaigns, and always-on programmes. Multi-thread across teams. Build trust. Have direct conversations when performance needs to improve.

πŸ“ˆ Turn Insight into Strategy Translate data into clear, actionable plans using AI to move from raw numbers to narrative faster. Present performance against KPIs (engagement, EMV, sales lift, affiliate impact) and explain what it means.

πŸ” Own Delivery End-to-End Manage timelines, scopes, budgets, and execution across our full product suite, including Always-On creator partnerships, Pulse campaigns, Makers (CGC), Amplify+ (paid boosting), Seeding+, and License+. Keep work on-brand, on-time, and within margin.

πŸ“Š Protect & Grow Revenue Manage renewal timelines and model scenarios with AI to pressure-test the numbers. Identify upsell opportunities. Speak confidently about account growth with real numbers.

πŸ’Ύ Use Data to Improve What's Next Forecast performance. Optimise mid-campaign. Apply learnings to the next programme. Reporting should inform decisions, not just recap them.

πŸ›‘οΈ Keep the System Tight Keep tracking clean. Watch capacity. Fix what's inefficient. Make sure client feedback doesn't get lost.

What We're Looking For

We're looking for someone who has:

  • 4–6+ years in influencer or creator marketing

  • Strong hands-on campaign experience, with real fluency in TikTok

  • Clear track record of account growth and retention. Bring numbers.

  • Experience measured against revenue, retention, or quarterly NRR KPIs

  • AI fluency, applied. Our platform is AI-powered and you'll be expected to get up to speed fast and use it daily for client summaries, performance narratives, renewal modelling, and upsell prep. We're looking for people already comfortable using AI tools in their workflow, so the learning curve is the platform, not the concept.

  • Comfortable working across project management tools (Asana, Airtable, Slack) and reporting dashboards

  • Enterprise fashion or consumer goods experience is a plus

  • You should be commercially sharp, operationally reliable, and able to speak confidently about the revenue impact of the accounts you've managed

Traits That Matter Curious. Commercially aware. Direct. Adaptable. Strong at building trust. You don't avoid hard conversations. You don't wait for issues to escalate. You don't need constant direction. You set the agenda and send the follow-up, every time, for alignment.

What Success Looks Like 6 months in (across two NRR quarters): renewal pipeline is fully mapped and on track, expansion opportunities are documented and qualified for the returning lead, client health is steady or improved across the portfolio, and the handover is seamless. The strongest candidates will leave the book in better shape than they found it.
Benefits

🏒 Hybrid working. Up to 2 days a week in the office, with the rest remote.
🌴 Annual Time Off: 25 days PTO + bank holidays, 4 company-wide days off (Kyra Days), 3 wellness days, and paid sick leave each year
πŸ“š Growth: Annual Learning & Development budget to invest in your skills.
πŸ’° Rewards: Annual bonus scheme to recognise great work

 

AI is core to how we operate. Use it to elevate your work. But everything in your application should reflect your own judgement and experience.

πŸ’Ÿ Support

If you have a condition or require an adjustment to our interview process - please let us know so we can make adjustments to support you. Please note that when you submit an application or resume, your data will be processed in line with our privacy policy.

Similar Jobs

3 Hours Ago
Remote or Hybrid
Senior level
Senior level
Artificial Intelligence • Cloud • Information Technology • Sales • Security • Software • Cybersecurity
Responsible for managing accounting for International subsidiaries, the monthly close process, and ensuring compliance with US GAAP and Sarbanes-Oxley. Collaborates cross-functionally, supports audit processes, and drives operational improvements.
Top Skills: AdpConcurCoupaNetSuiteSarbanes-OxleyUs Gaap
3 Hours Ago
Remote or Hybrid
United Kingdom
Senior level
Senior level
HR Tech • Information Technology • Professional Services • Sales • Software
The Senior Account Executive manages the sales cycle for new clients, focusing on building relationships and closing deals within the mid-market segment (500-1000 employees) to drive HiBob's growth.
Top Skills: Salesforce
6 Hours Ago
Remote or Hybrid
Expert/Leader
Expert/Leader
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Customer Advocate will drive executive-level customer engagements, ensuring strategic partnerships and optimizing follow-up processes to enhance relationships and deliver impactful communication.

What you need to know about the Bristol Tech Scene

Along with Gloucester, Swindon and Bath, Bristol is part of the "Silicon Gorge" tech hub, a region in the U.K. renowned for its high-tech and research-driven industries, with a particular emphasis on sustainability and reducing environmental impact. As the European Green Capital, Bristol is home to 25,000 cleantech companies, including Baker Hughes and unicorn Ovo Energy. The city has committed to achieving net-zero emissions within the next decade.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account