Own and grow executive and operational customer relationships in UAE, driving sales across Networks, Cloud, IT, BSS/OSS and managed services. Lead end-to-end strategic sales engagements, negotiations, and contract closures. Develop account plans, manage pipeline and forecasting, ensure profitable growth, and collaborate cross-functionally to deliver customer success and strong financial outcomes.
Grow with us
About this opportunity:
Join our dynamic team at Ericsson as an Account Manager who would want to be part of our transformation journey as a company and within Market Area Europe, Middle East, and Africa.
This role requires a deep understanding of Ericsson's product and services portfolio, as well as a comprehensive understanding of your customers' business, operations, and objectives. In this role, you will be responsible for relationship management, business growth and consolidated customer financials like contribution, cash flow and including working capital.
In this role you will lead strategic sales engagements across Ericsson's Networks, CSS, and MS portfolios as well as new enterprise solutions. You will collaborate closely with customers to understand their business priorities, identify opportunities for transformation, and position Ericsson's solutions to create long-term value.
You will collaborate with cross-functional teams including Domains, Service Delivery, Commercial Management, and Product Units to develop winning strategies, manage complex opportunities, and ensure successful business outcomes. This role offers the opportunity to shape customers' technology evolution while contributing to Ericsson's market leadership.
We are searching for an Account Manager who will act responsibly with confident authority, taking accountability for developing business relationships while actively contributing to customer success and generating profitable business for Ericsson.
What you will do:
The skills you bring:
Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: United Arab Emirates (AE) || Dubai
Req ID: 788948
About this opportunity:
Join our dynamic team at Ericsson as an Account Manager who would want to be part of our transformation journey as a company and within Market Area Europe, Middle East, and Africa.
This role requires a deep understanding of Ericsson's product and services portfolio, as well as a comprehensive understanding of your customers' business, operations, and objectives. In this role, you will be responsible for relationship management, business growth and consolidated customer financials like contribution, cash flow and including working capital.
In this role you will lead strategic sales engagements across Ericsson's Networks, CSS, and MS portfolios as well as new enterprise solutions. You will collaborate closely with customers to understand their business priorities, identify opportunities for transformation, and position Ericsson's solutions to create long-term value.
You will collaborate with cross-functional teams including Domains, Service Delivery, Commercial Management, and Product Units to develop winning strategies, manage complex opportunities, and ensure successful business outcomes. This role offers the opportunity to shape customers' technology evolution while contributing to Ericsson's market leadership.
We are searching for an Account Manager who will act responsibly with confident authority, taking accountability for developing business relationships while actively contributing to customer success and generating profitable business for Ericsson.
What you will do:
- Own and develop customer relationships at executive and operational levels.
- Drive sales growth by identifying, qualifying, and closing Core, Cloud, IT, and Digital Transformation opportunities.
- Lead end-to-end sales engagements, from opportunity creation through proposal development, negotiations, and contract closure.
- Develop strategic account plans aligned with customer business objectives and Ericsson's growth strategy.
- Lead commercial negotiations and ensure profitable business growth while managing risks.
- Monitor market trends, customer priorities, and competitor activities to identify new business opportunities.
- Ensure high levels of customer satisfaction and strengthen Ericsson's position as a trusted strategic partner.
- Contribute to accurate sales forecasting, pipeline management, and account governance.
The skills you bring:
- Master of Business Administration, Master of Engineering, or an equivalent level of competence.
- 10+ years of sales experience within the ICT industry.
- Strong technical knowledge across Networks, BSS/OSS and Managed services, Enterprise solution experience is a plus.
- Proven experience managing complex Networks and IT projects.
- Demonstrated commitment to driving ethics and compliance across the organization.
- Previous experience in frontline sales is key, and prior UAE experience is preferred.
- Strong problem-solving and critical thinking skills.
- Cultural awareness within a global team environment.
- Leadership and change management skills.
- Ability to foster teamwork and collaboration.
- Strong financial acumen, combined with innovative and creative thinking.
- Excellent presentation and communication skills.
- Strong interpersonal and social skills.
- Excellent commercial and financial acumen.
- Purposeful with a responsive and initiative-taking approach.
- Perseverance and open-minded, with a passion to learn and succeed.
- Arabic and English language proficiency.
Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: United Arab Emirates (AE) || Dubai
Req ID: 788948
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