The Company
Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.
We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.
Meet the team:
Dexcom is seeking a talented and experienced Associate Product Manager to join our dynamic
and passionate team. The Data Solutions team is part of our Global Product Management team
and is responsible for creating mobile and software solutions that drive best-in-class customer
experience as we serve customer and business needs across Dexcom product lines. This
position will manage sustaining and new development for our Therapy Management Software,
which is available in over 50 countries and 30 languages.
Where you come in:
As an Associate Product Manager, you will play a pivotal role in driving the development and
delivery of our cutting-edge software solutions for Therapy Management Software. With the
clinician as the primary customer, your day-to-day will focus on feature discovery, delivery and
education, localization for EMEA markets, voice of customer representation across EMEA
markets, and ongoing product support aMynd education. You will collaborate closely with cross-
functional teams, including System Product Managers, Global Product Design, Market and User
Research, Software Engineering, Marketing, Medical Affairs, and Customer Support, to
understand user needs in key EMEA markets, discover innovative solutions, create exceptional
user experiences and ensure the success of our therapy management software. This is an
exceptional opportunity to join a rapidly growing and innovative device company, living at the
confluence of medical devices, consumer technology, and big data.
The candidate will be based in Europe
What makes you successful:
You are highly analytical, organized, and a big-picture thinker who can think outside the
box to solve complex challenges in a global and fast-paced environment.
You possess a strong knowledge of diabetes, healthcare, diabetes technology, and are
familiar with health and diabetes apps, which helps you understand the user’s needs and
product landscape.
You are an effective collaborator and communicator, able to convey complex ideas
visually (through diagrams, presentation slides, and mockups), orally, and in writing,
making sure all stakeholders are aligned.
Key Responsibilities:
Maintain a connection with our EMEA customers including internal customers to monitor
the performance and satisfaction of our Therapy Management Software, as well as
market specific troubleshooting, inquiries and follow up from Tech Support and end-
users.
Conduct market research, competitive analysis, and gather customer insights to inform
product decisions independently and through collaboration with Medical Affairs and
commercial teams in EMEA.
Support downstream marketing, medical and clinical affairs, and market access in EMEA
as a subject-matter expert (SME).
Collaborate with engineering and design teams to translate product requirements into
actionable user stories and specifications.
Prioritize features, enhancements, and bug fixes based on customer feedback, market
trends, and business priorities.
Maintain contact and communication with internal, field-facing employees to ensure
market communication.
Execute on the product vision and strategy with feature delivery and education.
Work closely with cross-functional teams to ensure timely and high-quality product
delivery.
Monitor product performance and key metrics to identify areas for improvement and
drive data-driven decision-making.
Stay current with industry trends, emerging technologies, and regulatory requirements
related to diabetes management and software development.
Advanced knowledge of therapy management software and healthcare in key European
markets
Fluent in English and in at least one of the following languages: German, Spanish,
French, Italian.
Experience defining product requirements and working with R&D to ensure development
of products based on customer and business requirements.
Proven ability to work in cross-functional teams and use influential leadership effectively
with cross-functional partners and senior management.
Strong presentation, influence, and communication skills
Ability to work successfully with ambiguity and in fast-paced environments
What you'll get:
A front row seat to life changing CGM technology. Learn about our brave
#dexcomwarriors community.
A full and comprehensive benefits program.
Growth opportunities on a global scale.
Access to career development through in-house learning programs and/or qualified
tuition reimbursement.
An exciting and innovative, industry-leading organization committed to our employees,
customers, and the communities we serve.
Experience and Qualifications:
Typically requires a Bachelor’s degree and a minimum of 5 – 8 years of related experience.
To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.
