Similar Jobs at MetLife
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
The Assistant Manager - Strategy & Solutions is responsible for data management and reporting, overseeing system operations, and identifying process improvements. This role requires proficiency in advanced Excel and data analysis, ensuring data accuracy and timely report delivery.
Top Skills:
ExcelVBA
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Lead automation solutions using Microsoft Power Platform, improve business processes through Lean Six Sigma methodologies, and enhance communication across teams.
Top Skills:
Lean Six SigmaMicrosoft 365Microsoft Power PlatformPower AppsPower AutomatePower BIRpa ToolsVba Macros
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
The Unit Manager will lead business excellence initiatives, applying Lean Six Sigma methodologies and managing stakeholder communications to drive continuous improvement within the organization.
Top Skills:
Generative AiLean Six SigmaExcelMS OfficeMs PowerpointPower Platform ToolsRpa ToolsVba Macros
Description and Requirements
Proactively manage all applications by engaging regularly with underwriters, advisers & adviser support staff
Deliver and demonstrate exceptional customer service skills when engaging with internal / external stakeholders
Apply a keen understanding of MetLife's products, relevant legislation & underwriting considerations in undertaking administrative and adviser service activities
Prompt & efficient communication with Internal/External customers/advisors with appropriate documentation
Complete all underwriting administration support transactions in an effective manner and within agreed service levels
Seek out innovative and creative ways to improve MetLife's process and procedures.
Other duties as required by the reporting manager or capability lead
Support in execution of process improvements
Support with reporting responsibilities
Researching and resolving complex issues
Analyze, validate and process transactions as per Desktop procedures
Clear and accurate written and verbal communication (Scripted and Templatized) with employee, employer & overseas business resources by email
Ensure assigned targets are met in accordance with SLA and Internal standards
Ensure quality of transaction is in compliance with predefined parameters as defined by Process Excellence
Ability to communicate effective with stakeholders via emails to have logical discussion
About MetLife
Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services.
At MetLife, it's #AllTogetherPossible . Join us!
#BI-Hybrid
Proactively manage all applications by engaging regularly with underwriters, advisers & adviser support staff
Deliver and demonstrate exceptional customer service skills when engaging with internal / external stakeholders
Apply a keen understanding of MetLife's products, relevant legislation & underwriting considerations in undertaking administrative and adviser service activities
Prompt & efficient communication with Internal/External customers/advisors with appropriate documentation
Complete all underwriting administration support transactions in an effective manner and within agreed service levels
Seek out innovative and creative ways to improve MetLife's process and procedures.
Other duties as required by the reporting manager or capability lead
Support in execution of process improvements
Support with reporting responsibilities
Researching and resolving complex issues
Analyze, validate and process transactions as per Desktop procedures
Clear and accurate written and verbal communication (Scripted and Templatized) with employee, employer & overseas business resources by email
Ensure assigned targets are met in accordance with SLA and Internal standards
Ensure quality of transaction is in compliance with predefined parameters as defined by Process Excellence
Ability to communicate effective with stakeholders via emails to have logical discussion
About MetLife
Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services.
At MetLife, it's #AllTogetherPossible . Join us!
#BI-Hybrid
What you need to know about the Bristol Tech Scene
Along with Gloucester, Swindon and Bath, Bristol is part of the "Silicon Gorge" tech hub, a region in the U.K. renowned for its high-tech and research-driven industries, with a particular emphasis on sustainability and reducing environmental impact. As the European Green Capital, Bristol is home to 25,000 cleantech companies, including Baker Hughes and unicorn Ovo Energy. The city has committed to achieving net-zero emissions within the next decade.
