CIB Tech - Product Delivery Manager - Principal Technical Program Manager

Job Description
Join us and play a pivotal role in shaping the future of digital markets technology. You will have the opportunity to lead strategic initiatives, collaborate with senior stakeholders, and drive innovation that empowers our Client Services and Sales teams. At JPMorgan Chase, we value your expertise and offer a culture where your ideas and leadership can make a real impact. Experience career growth, continuous learning, and the chance to work with talented colleagues from diverse backgrounds. Be part of a team that values inclusion, creativity, and excellence.
As a Product Delivery Manager in Global Digital Markets Technology, you will oversee the end-to-end delivery of strategic technology projects that support our Global Sales and Digital Markets divisions. You will collaborate with senior stakeholders to shape the product vision and develop a comprehensive roadmap that delivers value each quarter. Your leadership will guide teams through complex project delivery, foster a collaborative culture, and ensure our technology investments align with business goals. You will help drive organizational change and deliver measurable business results.
Job Responsibilities:

• Partner with senior stakeholders to shape product vision and agree on OKRs for your portfolio
• Unite teams to create multi-year roadmaps and ensure alignment for successful delivery
• Manage complex project delivery and cross-team dependencies for key initiatives
• Establish and manage transparent governance structures to encourage open communication
• Guide technology teams to navigate and eliminate organizational obstacles to delivery
• Ensure a robust controls framework in compliance with regulatory requirements
• Collaborate across the organization to continuously improve processes and maximize value creation
• Promote product and agile methodologies to enhance speed to market
• Demonstrate business results and organizational change through metrics
• Foster a collaborative and inclusive team culture
• Provide clear guidance and feedback to team members

Required Qualifications, Capabilities, and Skills:

• Strong background in delivery with hands-on experience managing all stages of the delivery lifecycle in an agile environment
• Detail-oriented and resourceful, with strong organizational and prioritization skills
• Excellent interpersonal skills, comfortable engaging with a diverse audience across various levels of seniority
• Ability to build effective relationships with key business partners
• Strong written and verbal communication skills, able to distill complex ideas into clear solutions
• Demonstrated risk awareness and critical thinking abilities
• Servant leader who maintains a positive attitude and high performance in demanding, time-sensitive initiatives

Preferred Qualifications, Capabilities, and Skills:

• Familiarity with sales processes and experience with controls in large organizations
• Degree-level education or higher in a STEM subject matter

Why Join Us?
At JPMorgan Chase, we celebrate talent from all backgrounds and perspectives. We foster a culture of inclusion, where your voice is valued and you have the freedom to deliver your best. Our Business Resource Groups support employees in building successful careers and reaching their greatest potential. Join us to make a meaningful impact and grow your career in a supportive, diverse environment.
JPMorgan Chase & Co. is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. We serve millions of consumers and many of the world's most prominent corporate, institutional, and government clients under our J.P. Morgan and Chase brands. Learn more at www.jpmorganchase.com .
About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.