Supports compliance monitoring, thematic reviews, management reporting, policy administration, complaints handling, compliance event tracking, training records, regulatory horizon scanning, and enterprise risk management. Maintains risk registers, tracks remediation actions, performs data analysis, and escalates overdue items. Requires knowledge of UK FCA regulations, SM&CR, Consumer Duty, and strong Excel and written communication skills. This is a remote UK-based role with occasional office activities.
About Mission
At Mission, we unite talented underwriters, smart infrastructure, and capital to launch and scale specialist MGAs. Our model gives brokers instant access to sharp, responsive underwriting teams who deliver tailored solutions.
What We Offer:
- Private Medical Insurance via Bupa and access to JAAQ at Work a video platform designed to support your overall wellbeing
- Group Life Insurance 4 x annual salary
- Pension Scheme - salary sacrifice employer 5% contribution
- Global Travel Insurance
- 28 days annual leave and an additional day off for your birthday
- Company paid parental leave
- Discretionary bonus scheme
- Employee referral scheme
- Remote first
Essential Function
- Support the monthly AR/TII monitoring and file review cycle across Mission’s Appointed Representatives and Tied Insurance Intermediaries.
- Carry out thematic reviews and file checks as directed by the Senior Compliance Manager.
- Produce compliance MI and reporting for management and Board/committee packs.
- Administer and maintain the compliance policy suite, including version control and review scheduling.
- Support complaints handling, logging, tracking and root-cause analysis.
- Support with logging, tracking and follow up on compliance events, such as breaches, conflicts, issues & incidences, etc.
- Maintain training & competence records and support delivery of compliance training.
- Assist with regulatory horizon-scanning and tracking upcoming requirements.
- Support the Enterprise Risk Management framework, including risk and control self-assessments (RCSAs) and risk register maintenance.
- Track risk actions and remediation plans to closure, escalating overdue items to the Risk Manager.
Technical Skills
- Working knowledge of the UK regulatory framework (FCA rules, SM&CR, Consumer Duty); insurance or MGA sector exposure preferred.
- Strong MS Excel/Office skills, comfortable working with data to produce MI.
- High attention to detail and strong written communication.
- Able to manage a varied workload against multiple deadlines.
Experience
- Experience in a compliance, risk, audit or regulatory support role; insurance/financial services background preferred but not essential.
This is a remote position. Planned, in-office activities may be required on occasion (typically 2-4x per year).
You must live in the UK and be authorized to work in the UK without requirement of employment sponsorship/visa.
Mission Underwriters is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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