THE ROLE: Continuous Improvement Manager
We’re looking for…
The Continuous Improvement Manager is responsible for driving operational excellence by identifying, developing, and implementing process improvement across the organization. This person will work with warehouse and cross-functional teams in problem-solving initiatives, apply Lean and Six Sigma methodologies, and foster a culture of continuous improvement to enhance efficiency, quality, and business performance. This position is ONSITE at our fulfillment center in Shepherdsville, KY.
What You’ll Do:
- Develop and execute continuous improvement strategies aligned with business goals.
- Collaborate with department leadership to identify opportunities for operational enhancements and standardization.
- Conduct root cause analysis and implement corrective actions to resolve inefficiencies.
- Establish and monitor key performance indicators (KPIs) to track progress and impact of cost saving initiatives.
- Facilitate workshops, Kaizen events, and process mapping exercises.
- Drive a culture of continuous improvement engaging associates at all levels.
- Report on project progress, outcomes, cost saving initiatives, and recommendations to Senior Leadership and VP of Operations.
- Stay updated on industry trends, new technologies and best practices in process improvement.
- Actively pursue opportunities to implement performance enhancing technologies and cost saving supply alternatives.
- Monitor and maintain consumable supply levels through daily tracking, inventory counts, and weekly purchasing to prevent any supply gaps.
- Create and maintain continuous improvement training materials and curriculum to enable on-going development of internal capability in application of these materials
- Document and monitor business processes, business rules, metrics and standard operating procedures as a result of improvement initiatives
- As needed, partner with Managers/Supervisors to establish corrective action plans to ensure that department meets objectives
- Take proactive steps to ensure that best practices are shared across all departments and shifts
- Work closely with support staff (HR, EHS/Facilities/LP Manager, IT/WMS Manager) to build and secure support and resources for projects and initiatives
- Carry out supervisory responsibilities in accordance with the organization’s policies, procedures and work rules.
- Manage and promote the maintenance of the working environment including driving health and safety standards across your operational area
- Ensure security procedures are followed at all times
- Maintain a complete management overview and thorough understanding of inventory in a multi-product automated environment
- Achieve inventory accuracy targets
- Implements change and/or develops new processes as required to provide ability to better direct ship multiple products to multiple locations and geographies
- Continuously measure and evaluate the departmental goals and all work processes, available daily labor and daily production goals and hourly progress towards these goals
- Improve quality and eliminate errors and improve units per hour productivity.
- Manage and report metrics daily
- Lead 5s and lean initiatives across all departments
About You:
At Rue Gilt Groupe, diversity enriches our passion, collaboration, kindness and innovation. We’re committed to fostering an inclusive environment where every Associate is empowered to learn, grow and bring their full self to work. Even if you don't check off every qualification in the job description, that's okay. We encourage you to apply to any role that excites you and sparks delight! We can't wait to learn more about you.
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- BS/BA Degree required.
- Lean Six Sigma Green belt certification is a plus but not required.
- Proven experience in a continuous improvement or process optimization role.
- Strong analytical and problem-solving skills
- Ability to lead and influence cross-functional teams.
- Data analysis and process mapping tools experience.
- Min 7 years of high volume, fast paced distribution and/or fulfillment operations experience required.
- Recognized success in improving quality, service and productivity within an operational environment.
- Experience working in a team oriented, multi-shift environment.
- Excellent verbal/written communication and organization skills required.
- Exceptional project management skills with a strong execution mindset and a history of successful delivery.
- Competencies in MS Excel, Word, Access and Outlook.
- Manhattan WMS experience is highly preferred.
Rue Gilt Groupe is committed to providing Associates with equal pay for equal work and carefully considers a wide range of compensation factors, including but not limited to, prior experience, education, certification(s), license(s), skills and expertise, location, internal equity, and other factors that are job related and consistent with business need. Our goal is to support, reward and compensate the entire individual. Depending on role eligibility, your offer may also include bonus/commission, stock options, 401(k) participation, paid time off, medical, dental, vision and basic life insurance. Therefore, final offer amounts may vary from the amount stated.
#LI-Onsite
ABOUT US:
Rue Gilt Groupe is a leading off-price e-commerce portfolio company, connecting the next-generation shopper to world-class brands. We’ve defined the online treasure hunt through our daily sale events allowing a large, loyal member base to discover over 5,000 premium and luxury brands at prices up to 70% off full-price retail.
Rue Gilt Groupe operates three complementary sites – Rue La La, Gilt, and ShopSimon.
Our vision at RGG is to spark delight through daily discovery – we make shopping an occasion to celebrate. At the forefront of fashion and technology, we’re also in the business of sparking delight for our Associates. We inspire each other, our Members, and ourselves to push past the expected – every day. Our culture is rooted in our values and together we work to demonstrate being Kind, Passionate, Collaborative, Innovative, Tenacious and Empowered.
