Credit Controller

Requisition Number: 2358620
Are you an experienced Credit Controller looking for your next position? Do you thrive in an environment where you're empowered to innovate and create meaningful change? If so, then I encourage you to read on.
We're looking for a Credit Controller to join our finance team on a 6-month fixed term contract.
About the Team:
You will be joining a team of highly valued Credit Controllers who are responsible for collecting payments from our customers within the healthcare market.
This Credit Control job is a hybrid working position, with a requirement to come into the Leeds office (LS19 6BA) once a week. The rest of your role will be worked from home.
About the Role:
This is a varied Credit Control position where you will be responsible for a ledger consisting of NHS customers. We will look to you to build relationships with customers to resolve billing queries and ensure timely collection of payments.
Collaboration is key, you will work with the wider finance and business to understand and resolve invoice queries.
Other key responsibilities and accountabilities will include;

• Handling of customer billing queries, to resolve disputed items
• Agreeing payment plans with customers, where appropriate
• Maintaining accurate records for all chasing activity
• Assisting the wider accounts department, as required

Who You Are:
You will be an experienced Credit Controller with an understanding of the order to cash process. Being a problem-solver will come naturally to you as you use your inquisitive nature to understand invoice queries.
As a Credit Controller, you will have exposure to complex query handling through speaking with customers and the wider business to gather the right information to collect payments. Confident in speaking with customers over the phone, you will have demonstrable experience of building relationships in the credit control process.
We are fast paced, so the ability to work with competing demands and in a changing environment is key.
Other skills and experience we are looking for you to demonstrate include;

• Previous experience working in B2B credit control and full understanding of the order to cash process
• Good Excel skills
• Experience within a similar role working with the public sector is desirable but not essential to your success

Ready to Join Us?
At Optum UK, we are a UK leader in integrated healthcare software and services, supporting healthcare professionals across primary and community care, pharmacy, secondary care and specialist services. Our technology helps teams access the right information at the right time, enabling better, faster and more efficient patient care across the UK healthcare system.
If this sounds like the right next step for you, we'd love to hear from you. Apply today and discover why Optum UK is an exceptional place to grow your career while making a tangible impact in UK healthcare.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. © 2025 UnitedHealth Group. All rights reserved.
#BBMOPE