Cyber Risk Advisor - Sophos Managed Risk

About Us

Sophos is a global leader and innovator of advanced security solutions that defeat cyberattacks, including Managed Detection and Response (MDR) and incident response services and a broad portfolio of endpoint, network, email, and cloud security technologies. As one of the largest pure-play cybersecurity providers, Sophos defends more than 600,000 organizations and more than 100 million users worldwide from active adversaries, ransomware, phishing, malware, and more. Sophos’ services and products connect through the Sophos Central management console and are powered by Sophos X-Ops, the company’s cross-domain threat intelligence unit. Sophos X-Ops intelligence optimizes the entire Sophos Adaptive Cybersecurity Ecosystem, which includes a centralized data lake that leverages a rich set of open APIs available to customers, partners, developers, and other cybersecurity and information technology vendors. Sophos provides cybersecurity-as-a-service to organizations needing fully managed security solutions. Customers can also manage their cybersecurity directly with Sophos’ security operations platform or use a hybrid approach by supplementing their in-house teams with Sophos’ services, including threat hunting and remediation. Sophos sells through reseller partners and managed service providers (MSPs) worldwide. Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.

Role Summary

As a Cyber Risk Advisor I, you will serve as a trusted advisor and partner to Sophos customers, delivering in-depth insights into their cybersecurity vulnerabilities and exposures. In this customer-facing role, you will lead initial consultations and ongoing advisory sessions, providing clear, actionable advice on vulnerabilities discovered through internal and external network scans, OSINT searches, and comprehensive threat analysis. Your ability to translate complex technical findings into concise, business-focused recommendations will be essential in helping customers reduce their risk and protect against potential cyber-attacks.

What You Will Do

• Build trusted relationships with customers by demonstrating in-depth cybersecurity expertise and the understanding of the impact cyber threats can have on customers’ business objectives
• Perform both internal and external vulnerability scans of customer environments, identifying and analysing vulnerabilities in their networks, systems, and applications
• Use a threat-based, intelligence-driven approach to assess risks and propose actionable remediation strategies as a means of reducing customers’ cyber-risk
• Research and analyse vulnerability assessments; contextualize and prioritize results so as to guide customers’ remediation efforts
• Assist in the development of risk-based remediation plans with proposed solutions for identified vulnerabilities and exposures
• Lead advisory sessions with customers, delivering clear and professional communication of vulnerability findings and remediation recommendations
• Develop and present detailed reports and presentations that effectively communicate vulnerabilities, threats, and relevant remediation strategies, ensuring customers have a clear understanding of their risk exposure and are equipped with the knowledge to address it
• Collaborate with stakeholders to prioritize vulnerability and exposure remediation and address potential attack vectors
• Stay informed on the evolving threat landscape, emerging vulnerabilities, and exploitation techniques; continuously advise customers on updated security countermeasures, ensuring their defences evolve in line with the latest threats
• Collaborate with cross-functional teams to design and implement advanced vulnerability and Managed Risk dashboards
• Liaise with customer compliance teams to understand unique compliance requirements of Sophos Managed Risk customers
• Engage in continuous, self-driven learning to stay current on trends, strategies, and technologies in the Vulnerability, Threat and Exposure Management spaces
• Introduce and evolve practices, templates, policies, tools, and partnerships to expand upon service offering capabilities
• Identify opportunities for efficiencies in process and innovative approaches to completing scope of work
• Maintain strong working relationships and credibility amongst groups within the Sophos Managed Services organization

What You Will Bring

• Unparalleled customer service abilities, consistently delivering a best-in-class experience to customers; a proactive approach to understanding and resolving customers’ needs, ensuring satisfaction and fostering long-term relationships
• Superior communication skills, active listening, empathy and problem-solving skills are essential to timely, effective and courteous service delivery
• Ability to handle challenging situations with professionalism and maintain a customer-centric mindset in all interactions
• Exceptional writing, documentation, and presentation skills to effectively communicate findings and remediation strategies to customers/stakeholders
• Bachelors in Information Technology, Computer Science or a related field; or relevant commensurate work experience
• 2-3 years of experience in conducting vulnerability assessments, attack surface management preferably in both IT and OT (Operational Technology) environments
• Hands-on experience with incident response processes and tools is a plus, as it provides additional insights into mitigating and managing real-time threats
• Must be able to thrive within a team environment as well as on an individual basis
• Advanced understanding of risk analytics/modelling and vulnerability assessment
• Proficient in utilizing vulnerability scanning tools, e.g., Tenable
• In-depth understanding of vulnerability classification and scoring methodologies (CVSS, CVE, CWE, NVD), as well as exploitability likelihood models such as EPSS, CISA KEV, Tenable VPR
• Familiarity with compliance frameworks including, but not limited to: ISO27001, SOC2, SOX, GDPR, HIPPA, PCI-DSS, and State/FedRAMP
• Knowledgeable about cybersecurity best practices and frameworks, including SANS Top 20 Critical Security Controls, NIST Cybersecurity Framework, Cyber Kill Chain, MITRE ATT&CK Framework, CIS Controls, and OWASP Top 10
• Ability to prioritize impactful vulnerabilities and minimize noise often associated with vulnerability tools
• Understanding of network-based, system-level, cloud, and application-layer attacks and their mitigation methods
• Foster a culture of continuous learning by organizing knowledge-sharing sessions and workshops, while acting as mentor to junior team members by providing guidance on best practices, industry insights and professional development thereby equipping them with the skills needed to excel in their roles
• Skilled in managing time independently while juggling multiple projects concurrently in a fast-paced environment

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Ready to Join Us?

At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply.

What's Great About Sophos?

· Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. Please refer to the location details in our job postings for further information.

· Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit

· Employee-led diversity and inclusion networks that build community and provide education and advocacy

· Annual charity and fundraising initiatives and volunteer days for employees to support local communities

· Global employee sustainability initiatives to reduce our environmental footprint

· Global fitness and trivia competitions to keep our bodies and minds sharp

· Global wellbeing days for employees to relax and recharge 

· Monthly wellbeing webinars and training to support employee health and wellbeing

Our Commitment To You

We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know. 

Data Protection

If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. If you have any questions about Sophos’ data protection practices, please contact [email protected].