D365 F&O Solution Architect

About HSO

HSO Success and Ambition

HSO has grown organically to have more than 400 people throughout the UK and we expect to continue to grow significantly in the next five years. We are a leading member of the Microsoft Dynamics Inner Circle, founded in 1987, and specialize in sectors such as Retail, Manufacturing, Professional Services, Financial Services and Local Government. We’ve won several prestigious awards over the last few years including being voted in the UK’s top 10 Best Large companies to work for the last 3 years running. This year we are also proud to have been named the D365 Finance Microsoft Partner of the Year Award and Finalist for D365 Sales & Marketing.

HSO is the place to work for those in the Microsoft Dynamics channel. People join and stay because we care; about adding value to our customers, about delivering what we say we will, striving to improve ourselves, being inclusive and having fun.

The core values that enable us to work so well together, also mean our customers want to work with us. We choose to be different to other Microsoft Partners. Caring about our people, customers and quality of work differentiates us. We always support our people and customers to achieve shared, agreed goals.

Reason for vacancy

Due to the continued growth of the business, there is a need to increase the team to ensure that our customers receive the best attention we can give them.

Job Purpose:

The Solution Architect will take a leading role in designing and implementing solutions for our customers.

You will play a key role in the entire project life cycle covering analysis, software design, development, testing and business integration. You will be the product expert for HSO’s Dynamics AX vertical solutions and as such must already have experience in Dynamics AX D365 as an architect and have been responsible for shaping previous systems on an enterprise scale.

You will own the end to end solution design for prospective and existing customers to ensure delivered solutions are implemented in a cost effective, quality, controlled manner that satisfies the customers functional, technical and business requirements. This is a high visibility role, both internally and externally. The Solution Architect works with HSO customers and prospects. Your role may also be the bridge between sales and technical with a pre-sales element and responsibility. Good customer awareness and practice is essential in order to be able to fulfil the breadth of the role.

Key Responsibilities

· Lead the solution implementation and services proposal during the pre-sales process

· Define and lead the requirements analysis and take a lead role in requirements workshops

· Guide the customer to the right solution for their business based on your knowledge of Dynamics AX and our industry solutions

· Provide the link between the implementation teams and the business community, ensuring the new system fits in with the customer’s trading cycles

· Oversee the business consultants and developers in the solution design, including quality assuring their work

· To work with current and prospective customers to fully understand their solution requirements in order to produce optimal solutions architecture

· To act as a lead consultant in project scoping activities

· To work closely with consultant and development teams to provide estimates and quotes for new solution

· To produce systems architecture and design documentation to agreed standards

· To understand the HSO project delivery methodology and recommend the implementation approach for new solutions

· To work closely with project teams and act as a point of reference/escalation during the implementation of a solution, closely aligned with the Project Manager

· To act as a point of reference/escalation for HSO support teams once a solution has been implemented

· To act as the technical design authority for any change requests to a current solution

· Liaise with clients in order to analyse business processes, clarify customer requirements and determine the scope of required solution.

· Business Process design/mapping and documentation

· Leading implementation through to delivery and initial post go-live support

· Develop design specifications

· Lead internal solutions design and process mapping workshops

· Manage customer expectations regarding the solution whilst ensuring the maximum use is being made of the software

· Participate in pre-sales activities as requested.

· Represent HSO in a professional and positive manner at all times

· Adhere to health and safety policy, and other requirements relating to care of equipment.

· Ensure that all Microsoft Certifications and Accreditations required to fulfil this Role within HSO are met as determined by you and the Consulting Head

Essential

· 4+ years of hands-on software implementation experience with Dynamics AX / D365 in a Lead Consulting role with 6+ years additional experience OR 4+ years working at a senior level within the rental industry, with preference for discrete over process.

· Previous experience as a Solution Architect having been responsible for shaping previous systems

· Adept at Business Requirement Analysis and able to demonstrate a wide understanding of rental business and rental business processes

· Pre-sales experience

· Excellent presentation and demonstration skills

· Project Management awareness

· Good written and verbal communication skills

· Dynamic AX Certification in at least three key areas e.g., Warehouse, Manufacturing and Project Manufacturing essential, Trade and Logistics and finance – desirable, but working knowledge of these latter will suffice

· Good understanding of implementation methodology OR demonstrate understanding of the implementation process for ERP systems

Desirable

· Educated to degree level, Dynamics AX Certification / D365 or demonstrate understanding of rental business processes and best practises

· Certified in Microsoft’s SureStep implementation methodology

· Working knowledge of Microsoft Dynamics AX 2012 D365

· At least one implementation with documentation in the role of Solution Architect

· Worked in a solution delivery capacity in the past

· The successful candidate may have come from a technical role and evolved into mastering the business application of AX,/D365 FO or equally may be an experienced ERP industry professional who has developed an in-depth understanding of the whole AX solution through extensive experience of working with it in complex implementations.

· In addition to your experience of successfully implementing AX / D365, you will have the personality and ambition to evolve into a senior member of the HSO team with a high level of responsibility for the delivery of successful client implementations.

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