Data Analyst, SMP Product

Company Overview

At Fidelity, we help 23 million people invest their life savings, 20,000 businesses manage their employee benefits programs, 10,000 advisors and institutions needing innovative technology solutions to invest their clients’ money. To do this well, we place a high degree of value in nurturing a work environment that attracts the best talent and reflects our commitment to being an employer of choice.

Fidelity established its Ireland presence in 1996 and we currently employ over 1000 staff across IT and Operations & Corporate Shared Services with offices in Dublin (Citywest) and Galway (Parkmore East).

The successful candidate will work within an exciting, fast-paced and growing Operations & Corporate Shared Services environment. Fidelity is a privately owned company, committed to innovation and to providing the best customer experience in financial services.

The Expertise We’re Looking For

• Education & Experience:
  • Bachelor's degree or higher in business, mathematics, or computer science
  • Minimum 3+ years of experience in data analysis, business analysis, or a similar role preferably within a global shared services model.
• Skills:
  • Good understanding of Equities, Fixed Income, and Options products from a market data perspective
  • Experience with capital markets, particularly in securities reference and pricing data, is preferred.
  • Proficient in writing complex SQL queries and working with large-scale relational databases.
  • Experience with AWS Cloud services such as S3, EMR, Lambda & Python data analysis libraries is desirable
  • Familiarity with financial data providers such as Bloomberg, ICE Data Services, and Refinitiv is considered an advantage

The Purpose of Your Role

The Security Master & Pricing team is responsible for providing accurate and timely reference and pricing data to all down-stream systems and lines of business across trading, operations, and regulatory obligations including customer confirmations and statements.

As a Data Analyst, you will be responsible for working on concurrent projects along with simultaneous deliverables. These projects will provide insight and analysis to support operations, with an emphasis very much on quality of descriptive and pricing data, and enhancements to support our internal and external customers.

The Skills You Bring

• A self-starter and team player with proven ability to execute and get results
• Strong analytical and problem solving skills, including demonstrated experience with root cause analysis
• Experience working with business partners or as part of a matrix environment
• Awareness and understanding of downstream impacts, workflows and requirements of internal and external business partners and systems applications 
• Ability to communicate both vertically and horizontally with strong presentation skills
• Ability to interpret complex data issues and to communicate findings
• Ability to innovate and understand the importance of process improvement
• Your motivation and desire to learn new technologies
• Good knowledge of financial securities and reference/pricing data within brokerage operations

The Value You Deliver

• By ensuring that Fidelity’s reference and pricing data is accurate and timely, you provide a valuable service to our customers, and help to maintain the firm’s reputation for quality
• The relationships that you establish with our business and technology partners will enhance the reputation of Security Master & Pricing in Ireland
• Leading projects relating to data ingestion, storage, analysis, and reporting
• Acting as Subject Matter Expert to run point on escalations with department Managers, Directors and VPs
• Providing root cause analysis and insights into data issues and service recoveries
• Leading by example to others in demonstrating the Fidelity values and establishing the work ethic and culture for the team
• Monitor key performance indicators to provide recommendations on factors affecting the customer experience and team performance
• Developing and maintaining documentation regarding system functionality and data lineage
• Your interest in new and developing technologies and how they can be applied to the role
• Seeking process enhancement opportunities for the efficient, accurate and timely completion of all data related activities
• Adherence to Fidelity’s Risk & Control policies and procedures

How Your Work Impacts the Organization

Operations and Services Group (OSG) is a division of Fidelity Institutional and provides superior customer service to Fidelity businesses through innovation, dedication and commitment to excellence. In operating locations across the US and in Ireland, OSG plays a critical role by processing every transaction into Fidelity and out to customers through the brokerage platform. OSG provides securities execution, clearance, and risk management services to retail, institutional, and correspondent clients.