DevOps / LLMOps Engineer

Location: Europe, Middle East, and Africa including Central and Eastern Europe, the Baltics, the Balkans, Ireland, Italy, Portugal, Spain, etc. Due to our compensation strategy, we are not considering applicants from high-cost-of-living locations such as Benelux, DACH, France, Nordics, and the UK.

About the job

Testlio is a leading quality management company. Its unique approach combines humans and machines to help digital innovators assure quality products at scale. On 600K+ real devices. In 100+ languages. With 800+ payment methods. The company is 100% remote, with people in 150+ countries. It is female-founded; 46% of full-time people are women. Clients include Amazon, athenahealth, Match Group, Microsoft, the NBA, Netflix, PayPal, SAP, Uber, Wayfair, and many more. To learn more, visit www.testlio.com

We are hiring a DevOps / LLMOps Engineer to help create and configure robust, secure, and scalable infrastructure for our cloud-based applications and services. You will play a crucial role in improving our infrastructure, ensuring future-proof solutions, and driving innovation. Learn more about the Testlio Platform team here.

Why you will love this job?

• Shape the future of testing with AI: Be at the forefront of innovation, building infrastructure solutions that are utilizing Generative AI and autonomous agents to deliver work efficiently, generate valuable insights and drive decision making.
• Make a tangible impact: Your work directly influences the success of our clients and the quality of their digital products. See your contributions translated into real-world improvements that benefit millions of users.

Why you will love being a part of Testlio?

• A true sense of belonging: the TestLion Pride is a global community of like-minded people who live Testlio’s six values every day.
• Growth through learning: knowledge exchange and learning are central to working at Testlio. You’ll find that motivated, experienced TestLions with diverse backgrounds can always introduce you to new perspectives. 
• Enable human possibilities: your work at Testlio has a larger purpose. As a TestLion you will not only help our customers create well-built digital experiences for their users, but also create opportunities for Testlio's freelance network, and support social impact programs like Ignite.
• Freedom to roam: Testlio is a global company that embraces flexibility while setting standards to help you succeed in a remote environment by having clear expectations for working hours and communication. We look for opportunities to create engagement with TestLions around the world and we want to make sure you can take time off from work to rest. We honor national holidays in your home nation and provide a generous number of days off, including personal wellness days.
• Great culture: Testlio’s is female-founded and is 46% women. Our purpose, vision, and values help drive positive mindsets and behaviors. People like working with each other and love the global scale of the company. We move fast and empower people on the frontlines to make decisions and own initiatives.
• Winning business: Testlio is growing, profitable, and cash-strong. We are leading our industry with exceptional clients who provide us with a high NPS score and a 4.7 rating on G2. Our business model is global, enterprise, and subscription-based, with 85%+ of our revenue recurring.
• Investment in you: Testlio is a global company and we’ve created a few benefits that are available regardless of your location. In addition to the paid time off mentioned above, you can reimburse up to $300/yr for learning, you will receive stock options and an equipment policy with Testlio contributing to the bulk of the cost with regular equipment update intervals.

What would your day look like?

• Implement and manage scalable cloud system configurations and methodologies on AWS, that also smoothly interconnect with cloud services like Azure and Google Cloud.
• Apply continuous integration and continuous development concepts using tools such as CircleCI, GitHub Actions, and Jenkins.
• Make the most out of Infrastructure as Code (IaC) tools, knowing their strengths and circumventing their weaknesses.
• Manage and improve the SLA, SLO and SLI metrics of our service catalog.
• Efficiently use Docker, AWS ECS, and Kubernetes for containerization and orchestration.
• Provide technical mentorship and troubleshooting expertise.
• Monitor and maintain the health and state of services and applications across environments.
• Implement, configure, and manage monitoring and debugging tools like Raygun, NewRelic, Elastic Stack, and Prometheus.
• Scale existing technologies or introduce new technologies to match growth projections.

What do you need to succeed?

Technical Skills

• A degree in Computer Science or a related field.
• Proficiency in Python for automation, scripting, and integration with DevOps tools and cloud infrastructure.
• 3+ years of experience in cloud technologies such as AWS, Google Cloud, or Microsoft Azure.
• Strong understanding of CI/CD and its role in the software development lifecycle.
• Proven track record of taking ownership and delivering results.
• Preference for automating processes over manual repetition.
• Knowledge of secure infrastructure principles and practices.
• Hands-on experience in LLMs and LLMOps is a plus.

Human Skills

• Eagerness to learn new approaches and technologies.
• Highly disciplined, self-starter with excellent task prioritization skills.
• Fluency in English, with excellent written and verbal communication skills.
• Preference for a remote working environment, collaborating closely with peers within the EMEA & APAC regions.

What is the Candidate Consideration Process

We seek to hire individuals who will be excited about their role and have the potential to grow with Testlio. Since we are 100% distributed, it’s important for us to provide you the opportunity to meet with multiple stakeholders throughout the organization. This gives you insight into the role and a chance to interact with future peers.  Our interview process can take about 3 to 4 weeks to complete as we want to ensure a great fit for everyone. 

• Application
• Multipart TestGorilla assessment
• Recruiter Interview
• Hiring manager interview
• Reference checks
• 2-4 stakeholder interviews
• Offer and background checks

Diversity and Inclusion

Testlio is an equal-opportunity employer deeply committed to creating an inclusive environment for people of all backgrounds and identities. We are female-founded and 46% of our team identifies as women. See the DEI section of our website for more information.