Reporting to DevSecOps Practise Area Lead, the position holder is pivotal role in designing, building, and scaling intelligent software delivery platforms across Safaricom’s digital ecosystem. The role focuses on advancing engineering maturity through AIOps, DevSecOps automation, policy-as-code governance, and cloud-native platform engineering. Key outcomes include improved deployment speed, platform reliability, security compliance, and engineering efficiency across multiple teams.
Responsibilities- Uphold the company code of conduct, policies and procedures, ensuring integrity and accountability in every aspect of your work.
- All employees have a responsibility to adhere to safety, health, and wellbeing policies, guidelines and procedures in all actions and decisions.
- Design and maintain secure, reusable CI/CD pipelines and internal developer platforms for self-service delivery
- Embed security across the SDLC using SAST, DAST, SCA, container, and secrets scanning
- Enforce compliance through Policy-as-Code in CI/CD pipelines and Kubernetes environments
- Provision and manage cloud infrastructure using IaC with a focus on scalability, resilience, and cost optimization
- Implement observability and AIOps capabilities, including monitoring, anomaly detection, and automated incident response
- Develop automation tools, scripts, and backend services to improve efficiency and productivity
- Support end-to-end software delivery, including design, development, testing, and deployment
- Handle L2/L3 incidents, perform root cause analysis, and drive continuous reliability improvements
- Collaborate with cross-functional teams to deliver secure, scalable, and high-performing systems
- Manage identity, access, and secrets securely while maintaining documentation and enforcing best practices
- Bachelor’s or master’s degree in computer science, Information Systems, Engineering, or a related field.
- 3–5 years of experience in DevOps/DevSecOps, software engineering, or systems engineering in agile environments.
- Relevant certifications (e.g., CKA, AWS/Azure, CSD) and telecom industry experience are an added advantage.
- Strong experience with CI/CD pipelines (e.g., Jenkins, GitLab CI/CD) and automation practices.
- Proficiency in scripting/programming languages such as Go, Python, Java, or Bash.
- Hands-on experience with cloud platforms (AWS, Azure, or GCP) and cloud-native architectures.
- Experience with Kubernetes and containerization (e.g., Docker).
- Knowledge of Infrastructure as Code (IaC) tools such as Terraform or Ansible.
- Familiarity with DevSecOps practices, including security testing (SAST, DAST, SCA), secrets management, and Policy-as-Code (e.g., OPA).
- Experience with monitoring and observability tools (e.g., Prometheus, Grafana, ELK).
- Understanding of system design, distributed systems, and incident/problem management (L2/L3 support).
- Relevant certifications (e.g., CKA, AWS/Azure, CSD) and telecom industry experience are an added advantage.
Safaricom is the leading technology company in East Africa. Our purpose is to transform lives by connecting people to people, people to opportunities and people to information. We keep over 60 million customers connected across Kenya and Ethiopia, and play a critical role in the society, supporting over 1.13 million jobs both directly and indirectly while our total economic value was estimated at KES 1.1 trillion ($ 8.5 billion) for the 12 months through March 2025.
Listed on the Nairobi Securities Exchange and with annual revenues of close to KES 388 billion as at March 2025, Safaricom provides connectivity through wide range of technology. Our 2G, 3G, 4G and 5G network in aggregate covers over 99% of Kenya’s population.
We run the world’s largest mobile payment system and Africa’s largest Fintech, M-PESA, the world’s first mobile money transfer system. By empowering millions of customers to transact, save or borrow money through their mobile phone, M-PESA has driven financial inclusion in Kenya to 84.8% of the adult population in 2024, from a low of 26.7% in 2006, and generated over KES 161 billion in revenue as at FY25.
Our subsidiary, Safaricom Telecommunications Ethiopia, has deployed world class network and services to contribute to Ethiopia’s digital transformation.
Safaricom is an equal opportunity employer, actively recruiting staff from different backgrounds reflecting the communities that we serve. We are committed to equal gender representation at all levels.
As part of our ongoing commitment to the Sustainable Development Goals (SDGs), we continue to work towards improving energy and resource efficiency in our network and facilities to reduce carbon emissions and our fuel consumption. We remain committed to becoming a Net Zero carbon-emitting company by 2050.
