At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team.
Role Type: Full-time
Engagement: Independent Contractor
About the companyOur client is an award-winning digital marketing agency that provides ROI-focused growth strategies for businesses across the home services, medical, and e-commerce industries. With a strong presence in the US market, the team specializes in delivering high-impact SEO, PPC, and custom web development. They differentiate themselves through a "commodity killer" approach, prioritizing data-driven results and transparent partnerships over vanity metrics. By functioning as an extension of their clients' internal teams, they help organizations scale revenue through holistic marketing ecosystems and sophisticated paid media management.
Job SummaryWe are looking for a high-energy, strategically-minded Digital Marketing Account Manager to join an Austin-based agency at the forefront of the industry. In this role, you aren’t just a middleman; you are a trusted advisor who bridge the gap between complex digital strategies and real-world business growth. If you are a proactive communicator who thrives on owning client relationships and navigating the fast-paced world of SEO and PPC, you will fit right in with this remote-first, high-performance team.
Key Responsibilities- Act as the primary point of contact for a diverse portfolio of clients, managing the relationship from initial onboarding through ongoing optimization.
- Lead regular cadence calls, status updates, and reporting sessions to keep stakeholders informed and engaged.
- Partner with internal specialists to guide strategy, ensuring all work remains on track, in scope, and aligned with client KPIs.
- Monitor performance data to surface actionable insights and proactively identify opportunities for growth or improvement.
- Educate clients on digital marketing fundamentals, including SEO and PPC, translating technical metrics into clear business value.
- Maintain high standards of client satisfaction, targeting a minimum retention rate of 95% and NPS scores of 8+.
- Ensure project deadlines are met through exceptional organization and cross-departmental collaboration.
Requirements
- 2+ years of experience in account management, client success, or customer-facing roles.
- 1+ year of experience working specifically within a digital marketing agency.
- Strong working knowledge of SEO and Paid Media (PPC) fundamentals.
- Proficiency in Google Analytics (GA4), Google Ads reporting, and Meta Business Manager reporting.
- Proven ability to pull, analyze, and interpret performance reports and KPIs independently.
- Experience navigating CMS platforms such as Webflow, WordPress, and/or Shopify.
- Excellent communication skills with the ability to speak and write with clarity and confidence.
- A dedicated remote workspace with reliable internet and the self-discipline to manage time effectively.
- Legal eligibility to work in the U.S.
Nice-to-Haves
- Experience working with clients in the Home Services industry (HVAC, plumbing, remodeling, etc.).
- A creative flair for process documentation and storytelling.
Benefits
🌎 Fully remote role with international clients and a flexible work environment
🚀 Work with fast-growing digital marketing agencies serving global brands
📈 Long-term career growth in account management, client success, or marketing strategy
🎯 Hands-on experience managing high-impact multi-channel marketing campaigns
🤝 Structured onboarding and ongoing support to help you succeed in the role
