ABOUT US:
LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It’s how we’ve contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services – and our open-access model – we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity.
LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG’s ticker symbol is LSEG.
OUR PEOPLE:
People are at the heart of what we do and drive the success of our business. Our culture of connecting, creating opportunity and delivering excellence shape how we think, how we do things and how we help our people fulfil their potential. We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential.
We know that real personal growth cannot be achieved by simply climbing a career ladder – which is why we encourage and enable a wealth of avenues and interesting opportunities for everyone to broaden and deepen their skills and expertise. As a global organisation spanning 70 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers!!
ROLE SUMMARY:
Do you enjoy partnering with commercial leaders to shape high-value deals, influence business decisions and drive commercial performance?
As Director, Finance Commercial Operations, we will look to you to lead the Commercial Operations agenda for Sales & Account Management (SAM), partnering with regional commercial leaders, deal teams and business divisions to support growth, profitability and strong customer outcomes.
We work closely with our commercial teams to provide financial oversight on customer deals, ensuring decisions align with business objectives, pricing frameworks, licensing models, commercial policy and regulatory requirements. The role plays a central part in deal governance, providing recommendations on deal structures, approvals, risk considerations and commercial outcomes while working across Legal, Product, Tax, Order Management, Compliance, Credit Management and Commercial Policy to help ensure agreements are practical, commercially sound and executable.
We are committed to creating consistency in how commercial decisions are made across our markets. This role supports the interpretation and application of commercial policies, manages exceptions and helps deliver global initiatives locally. It also leads annual price increase activity, balancing customer needs with commercial objectives to maximise value and performance. Working closely with Sales & Account Management teams, the successful candidate will help strengthen negotiation strategies, financial outcomes and deal quality while supporting improvements to commercial processes, governance materials and team capability.
In addition to its commercial responsibilities, this role provides leadership for a geographically dispersed team of approximately 17 professionals located across multiple regions. The successful candidate will create a collaborative and high-performing environment, setting clear priorities, supporting professional development and ensuring consistent execution across locations. Working across different cultures, time zones and business priorities, they will foster engagement, strengthen capability and build a team culture focused on accountability, customer outcomes and continuous improvement.
Leadership responsibilities include resource planning, workload prioritisation, performance management, escalation support, talent development and succession planning. The role requires a leader who can balance day-to-day operational excellence with longer-term capability building and organisational effectiveness.
WHAT YOU'LL BRING:
We are looking for a commercially minded leader with the judgement to balance growth, profitability, risk and customer outcomes in complex situations. Success in this role requires the ability to influence senior stakeholders, build alignment across Finance, Sales, Product, Legal and Operations, and translate complex information into clear, practical recommendations.
Strong collaboration, attention to detail and sound decision-making are essential. We value individuals who take ownership, build strong relationships across teams and geographies, and look for opportunities to simplify processes and improve outcomes.
The successful candidate will also be an experienced people leader with a proven ability to lead, motivate and develop large, geographically dispersed teams. They will be comfortable managing performance, coaching individuals at different stages of their careers, navigating complex stakeholder environments and creating alignment across regions. The ability to build trust, promote collaboration and maintain engagement within a global matrix organisation will be critical to success.
Above all, candidates should demonstrate LSEG's values of Integrity, Partnership, Excellence and Change through their approach to leadership, decision-making and teamwork.
Knowledge & Skills
A strong understanding of commercial finance, deal governance, pricing, profitability analysis and business performance drivers is essential. Experience reviewing and approving complex customer deals, including commercial exceptions, licensing considerations, contractual terms and risk trade-offs, will be highly valued. Strong analytical, financial modelling and Excel skills are also important, alongside the ability to interpret large volumes of commercial and performance data.
Strong people leadership experience is equally important. Candidates should demonstrate success leading multi-location teams within global organisations, managing resources effectively, balancing competing priorities and developing talent at scale. The ability to create an inclusive culture, drive accountability, enhance team capability and lead through change will be highly valued.
Knowledge of sales, order management, billing, product and quote-to-cash processes would be advantageous, as would experience working within regulated environments where controls, compliance, tax and reporting requirements are key considerations. We encourage candidates who have helped deliver operational improvements, governance enhancements or commercial transformation initiatives within global, matrixed organisations.
Qualifications & Experience
Degree in Finance, Economics, Mathematics, Engineering, Business or a related discipline, or equivalent professional experience.
Significant experience in Finance, Commercial Operations, Sales Finance, Commercial Policy, Strategy, Deal Desk, Legal, Product, Order Management or a similar commercial environment, with a track record of influencing senior partners and supporting complex business decisions.
Significant experience operating within global, matrixed organisations and leading geographically dispersed teams. This should include performance management, coaching, workforce planning, capability development, succession planning and escalation management.
Demonstrated success leading larger teams across multiple locations, creating high-performing and engaged environments while delivering consistent operational and commercial outcome
Career Stage:
DirectorLondon Stock Exchange Group (LSEG) Information:
Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.
LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.
Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.
Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.
We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject.
If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
