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Supports hotel sales operations through administrative coordination, Salesforce tracking, documentation, reporting, lead generation, account research, discovery calls, and proposal preparation. Builds relationships with customers, hotel partners, and sales teams to identify opportunities, qualify prospects, and maintain a sales pipeline. Also assists with special projects, customer engagement activities, meetings, and conferences.
Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Sales Coordinator, you’re not just supporting sales operations and lead generation to help drive new business – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
ResponsibilitiesHere's what you'll do during a typical day:
- Perform daily sales operations: Provide administrative support including data entry, invoice distribution, Salesforce activity tracking, and recordkeeping to ensure efficient team operations
- Support sales documentation and reporting: Assist with preparing contracts, proposals, RFP responses, client call summaries, and booking and loyalty reports
- Generate and qualify new business leads: Research, identify, and evaluate unmanaged and prospect accounts to build and maintain a qualified pipeline
- Build collaborative relationships: Partner with Hilton Worldwide Sales peers, customers, and hotel partners to identify and qualify new opportunities, conduct discovery calls for unmanaged accounts, and deliver tailored solutions
- Assist with special projects and events: Support departmental initiatives, customer engagement activities, and participation in meetings and conferences as needed
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
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