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Acrisure

Employee Benefits Account Manager

Reposted Yesterday
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In-Office
3 Locations
Mid level
In-Office
3 Locations
Mid level
The Employee Benefits Account Manager manages client relationships, ensures service standards are met, mentors staff, and executes client renewal strategies while staying updated with industry trends.
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About Acrisure

A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more. 

In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.

Job Summary: 

The Employee Benefits Account Manager is responsible for retaining and expanding client relationships, improving the client experience by demonstrating expertise as a professional insurance advisor, and facilitating the sales cycle of identified opportunities to achieve client goals. The Account Manager champions relationships with existing accounts and supports the acquisition of new clients. They partner with the Associate Account Managers to service as the primary contact for the client for matters related to their financial responsibilities, such as carrier fees, etc. This excludes commissions and promissory notes. 

Responsibilities: 

  • Responsible for clients’ employee benefit experience, accountable for developing and executing the benefit section of the Game Plan and ensuring service standards are met.

  • Directs/Mentors/Coaches Associate Account Managers (AAM) supporting the assigned employee benefit client. 

  • Acts as an ambassador with vendors and carriers promoting positive working relationships. 

  • Creates client renewal strategy and ensures that it is successfully executed by the team. 

  • Directs client benefit communication needs including wellness programs and benefit enrollment. 

  • Stays up to date with industry trends. 

Requirements: 

  • Active Insurance License in Health and Life, or willingness to obtain within 30-60 days of employment.

  • Ability and desire to work toward professional designation. 

  • Strong computer skills and a high level of comfort in a virtual work setting. 

  • Experience with Applied Epic preferred

  • Experience with Employee Navigator preferred

  • Strong knowledge of Microsoft Office products (Excel and PowerPoint) 

  • Excellent verbal and written communication abilities. 

  • Ability to work well on a team. 

  • Strong organizational and multi-tasking abilities 

  • Bilingual (English/Spanish preferred)

Education/Experience: 

  • Bachelor’s degree in business or related field of study preferred

  • 4-5 years experience in servicing/account management in Employee Benefits accounts preferred.

Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.


Why Join Us:

At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.

Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.


Employee Benefits

We also offer our employees a comprehensive suite of benefits and perks, including:

  • Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.

  • Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.

  • Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.

  • Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.

  • … and so much more!

This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.


Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting [email protected].

Final candidates will be required to complete post-offer verification processes related to the role and in accordance with applicable laws.


California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.


Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice.


Welcome, your new opportunity awaits you.

Top Skills

Applied Epic
Employee Navigator
Excel
Microsoft Powerpoint

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