monday.com is the AI work platform powering the most ambitious teams. 250,000+ customers across departments use us to bring people, workflows, and AI agents together on one flexible platform where AI doesn't just assist, it executes. We move fast, build things that matter, and foster an ownership-driven culture where you're empowered to shape how organizations work and outpace their competition.
Role summary
We're looking for an Enterprise Account Manager to join our expanding team in London focussing on the Nordics region. There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to walk our clients to success using our platform.
As an Enterprise Account Manager at monday.com, you will play a crucial role in driving revenue by identifying, qualifying, and closing sales opportunities within the Enterprise segment. You will work with Existing customers to understand their unique, complex business needs and showcase how monday.com can help optimize their workflows, increase productivity, and scale their global operations. This is a quota-carrying role that requires strong executive-level sales skills, relationship-building capabilities, and a passion for delivering exceptional customer experiences.
Please note this is a hybrid role with a 3 day per week in the office requirement.
About the role;
The Account Manager position is a growth focused quota-carrying position; you will own the full sales cycle from generating opportunities, building strategic relationships with key stakeholders to negotiation, contracting and eventual renewal.
Research, identify, and engage opportunities within a territory of Enterprise accounts with existing spend. Proactively prospect into your accounts (cold calls, emails, social selling, networking, etc.) to build a robust pipeline.
Use the value framework and MEDDPICC to enact robust deal progression processes in collaboration with management to advance and close opportunities with new, complex use cases.
Strategically build relationships within accounts to build qualified champions. Gaining access to C-Level and VP economic buyers to ensure monday.com becomes a strategic partner of our Enterprise customers, aligned to corporate level goals.
Possess a comprehensive understanding of monday.com’s solution and connect this knowledge directly to customer ROI at the enterprise level.
Work closely with the Customer Success team and other internal stakeholders to create the conditions for account growth. This includes helping customers maximise the value from the monday.com solution and explicitly aligning it to positive, large-scale business outcomes.
Continuously build and refine in-depth knowledge of the target industry, including trends, challenges, key players, and opportunities, to effectively position our solutions and add value to C-Level client conversations.
Requirements:
Experience: 5+ years of sales experience in a closing role at a SaaS or technology-related field, with a focus on larger Enterprise accounts with a global footprint.
Proven Success: Demonstrated track record of meeting or exceeding sales quotas and driving revenue growth with large, complex organizations. Experience of the Nordics region is preferred.
Sales Skills: Strong ability to prospect, qualify, and close deals with large, complex businesses. Experience with a consultative, value-based sales approach at the executive level.
Communication: Excellent verbal and written communication and negotiation skills with the ability to articulate complex concepts in a clear and relatable manner to senior stakeholders.
Tech-Savvy: Comfortable with technology, with the ability to quickly learn and demonstrate the functionality of software products, particularly in the context of enterprise solutions.
CRM Proficiency: Experience with CRM tools such as Salesforce or HubSpot for managing sales activities and pipeline.
Team Player: Ability to work collaboratively with colleagues across various teams to achieve shared goals and manage large-scale accounts.
Problem Solver: Strong analytical and problem-solving skills to identify complex business challenges and develop tailored, enterprise-level solutions.
Customer-Centric: Passion for delivering exceptional customer experiences and adding strategic value to key client relationships.
Self-Starter: A proactive attitude with the ability to work independently, take initiative, and manage time effectively.
