Executive Assistant & Office Services Manager - Atlanta iHub

This role requires 5 days per week in our Atlanta office.

About the role

Picture yourself building a successful career at AIG working alongside other talented, highly motivated individuals committed to reaching our goal of becoming the world’s leading insurance provider. We believe that our success depends on building a world class team. If you would like to be a part of our team, we invite you to consider putting your talents to work with the AIG Leadership team.

You will provide top-notch executive assistance and office services support to the CAO group and the Atlanta Innovation Hub

As a contributor at AIG you are the one the clients turn to in times of need. You act with speed, composure, compassion and knowledge to solve problems and the work you do every day is the heart of AIG’s business.

What you need to know:

• Work with executives to organize and schedule and effectively prioritize daily activities

• Support operations including calendar management, travel and expense, meeting set up planning and overall workflow.

• Anticipate the needs of and organize and maintain complex business calendars; prioritize and coordinate high volume and ever-changing schedule and priorities.

• Coordinate all IT issues needed, including arranging for help desk support and systems related matters.

• Act as a trusted point of contact that employees lean on when they require a variety of assistance with administrative needs.

• Assist with new hire onboarding by ensuring all systems and applications needed are up and running on a timely basis.  Assist in off-boarding logistics as needed.

• Perform a variety of office support duties, including onboarding, offboarding, meetings and events, employee relocations, mail/file/print requests, hoteling/visitor Management.

• Support facility related requests, working closely with the building resources to respond promptly to janitorial, air comfort requests and adhoc requests to ensure the facility is maintained at a high level. 

• Build relationships with employees, including Building Mgmt. and Engineers. 

• Provide onsite support with corporate meetings & events.

• Onsite emergency assistance in response to incidents

• Provide support for execution of Real Estate projects.

• Maintain inventory and orders equipment, technology requests within prescribed procedures and contractual agreements.

• Oversee common areas, i.e., pantry, copy/supply rooms

What we’re looking for:

• The ideal candidate will be able to demonstrate, under minimal supervision, the ability to perform administrative duties requiring advanced skills and significant experience with attention to detail, proactivity, a positive attitude and sophisticated stakeholder management.  This includes:

• 5+ years direct experience supporting senior executives, preferably in a large, multi-national environment.

• Demonstrated Executive Assistant experience and office services experience supporting senior level management with demonstrated experience working with all levels and across various departments and groups. 

• Skilled at managing complex calendars and coordinating travel arrangements internationally and domestically.

• Must be a self-starter and take initiative, highly proactive and self-disciplined.

• Excellent verbal and written communication skills.

• Proficiency in Microsoft office products including Word, Excel, PowerPoint, and Outlook.

• Must have strong interpersonal, organizational skills and be detail-oriented.

• Maintain discretion and project professional demeanor - especially under pressure.

• Ability to think strategically to keep the executive on track.

• Tech savvy in order to problem solve and help the executive.

• Strong project and budget management skills

• Multi-function Leadership & coaching skills

• Ability to work well under pressure in a fast-paced environment.

• Bachelor’s Degree preferred, or equivalent work experience.

#LI-CY1

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of belonging

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.  

AS - Administrative Support

AIG Employee Services, Inc.