Field Support Supervisor-Manchester/Cheshire UK

Join Ecolab’s sales team as a Field Support Supervisor in the Light Industrial market. Within our industry leading Nalco Water division, this technical management opportunity plays a key role in supporting a district’s sales team made up of 10+ sales associates. In this position, you will oversee the district equipment and servicing functions by supervising and developing a team of equipment & servicing engineers. You will offer expertise on daily operations to optimize our field team’s ability to deliver best in class solutions for our customers.

What’s in it For You:

• Access to best-in-class resources, tools, and technology while supporting a world class sales organization
• Opportunity for advanced career path options in sales, corporate accounts or management
• Eligible to enrol in benefits from day one – no waiting period for coverage

What You Will Do:

• Booking in of all work for Nalco Equipment engineers in designated district
• Running reports to allocate job sheets
• Building relationships with key partners and liaising on an ongoing basis to ensure service delivery is optimised
• Raise orders and checking of costs
• Check and submit RAMS
• Liaise with customers to schedule works
• Own problems and work with multiple stakeholders to ensure swift resolution to issues
• Canvas different partners to ensure the best costs are obtained for works and raise quotations for the sales team
• Action emergency work orders in a timely and efficient manner to ensure customer satisfaction and KPI’s are met
• Management and auditing of partners to ensure H&S and compliance to Nalco standards
• Carry out management and PP&Ds of any direct reports

LOCATION

Candidate must reside in UK, ideally around Manchester or Cheshire areas

Hybrid Model

Minimum Qualifications:

• Excellent communication required, both written and verbal
• Planning experience
• Water treatment or water hygiene experience
• Proficiency with the Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook)

Preferred Qualifications:

• Supervisory experience
• 1 year of experience in a sales organization
• Customer service experience where you have directly interfaced with customers

About Nalco Water:

In a world with increasing water shortage and contamination challenges, Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water each year. We work with customers across the world in the light industry (institutional, food & beverage, transportation and manufacturing), heavy industry (chemical, power and primary metals industries), paper and mining operations to reduce, reuse, and recycle their water while protecting their systems and equipment. Nalco Water provides the unique opportunity to work with a broad suite of technologies to deliver automated monitoring systems, data analysis and deep technical expertise to increase efficiency, sustainability and performance for our customers.

Our Commitment to Diversity and Inclusion:

At Ecolab, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, colour, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.

In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce. Ecolab is a place where you can grow your career, own your future and impact what matters.

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