Supports customer invoicing by raising and validating invoices, resolving and tracking customer queries, reconciling invoice reports, analyzing credits, and performing ad hoc analysis. The role partners with commercial and operational teams, supports credit control, and drives process improvement through automation and digitalization. It requires strong organization, communication, resilience, finance knowledge, and advanced Microsoft Excel skills.
FABER is an international, family-owned company with a history dating back to 1891. Across Europe, we help keep supply chains moving through smart and circular load carrier solutions.
With our specialist businesses IPP & PRS, PAKi, vPOOL and SATIM, we support customers in making logistics more efficient and sustainable.
At FABER, people make the difference. We encourage ownership, collaboration and new ideas, guided by our values Care, Dare and Deliver. Our purpose: Carrying impact.
What you will be doing
The purpose of this role is to support the Business Controller in the successful administration of customer invoicing. The role will involve working with commercial & operational teams to ensure information is validated and accurate, queries are resolved in a timely manner and customer requirements are met. The role will involve challenging stakeholders to ensure accuracy and timeliness of processes.
What you bring
You will have a positive, professional and proactive approach to communication. You will demonstrate an ability to coordinate and complete various activities, whilst keeping relevant stakeholders informed of progress. You will possess excellent organisational skills and the ability to maintain a calm approach during periods of high volume.
You will have passion and flair for digitalisation and automation and always strive to improve processes.
You will be willing to learn and develop your skills to ensure you are able to promote an environment of continuous improvement.
Interested? Click Apply to explore the full role profile and requirements.
Join FABER and help shape the circular supply chains of tomorrow.
Job requirements
Job responsibilities
The key responsibilities of the role are outlined below by area:
Invoicing
With our specialist businesses IPP & PRS, PAKi, vPOOL and SATIM, we support customers in making logistics more efficient and sustainable.
At FABER, people make the difference. We encourage ownership, collaboration and new ideas, guided by our values Care, Dare and Deliver. Our purpose: Carrying impact.
What you will be doing
The purpose of this role is to support the Business Controller in the successful administration of customer invoicing. The role will involve working with commercial & operational teams to ensure information is validated and accurate, queries are resolved in a timely manner and customer requirements are met. The role will involve challenging stakeholders to ensure accuracy and timeliness of processes.
What you bring
You will have a positive, professional and proactive approach to communication. You will demonstrate an ability to coordinate and complete various activities, whilst keeping relevant stakeholders informed of progress. You will possess excellent organisational skills and the ability to maintain a calm approach during periods of high volume.
You will have passion and flair for digitalisation and automation and always strive to improve processes.
You will be willing to learn and develop your skills to ensure you are able to promote an environment of continuous improvement.
Interested? Click Apply to explore the full role profile and requirements.
Join FABER and help shape the circular supply chains of tomorrow.
Job requirements
- Education: Educated to GCSE & A-Level standards (A to C) /Finance or accounting degree/qualification
- Experience: 2+ years in a relevant role
- Language: Fluent in English
- Knowledge: Invoicing, finance, accounting, general ledger
- Skills:
- Excellent communication skills (written and oral)
- Resilience and the ability to calm during periods of high demand
- Highly developed organisational skills
- Advanced user of Microsoft Excel
Job responsibilities
The key responsibilities of the role are outlined below by area:
Invoicing
- Raising customer invoices in line with agreed schedule
- Validating fee's prior to invoicing to ensure accuracy and sensibility
- Ensuring invoicing meets customer's requirements
- Ensure a smooth and efficient process is operated to enhance timeliness
- Ensure all customer queries relating to invoicing are logged, tracked and controlled
- Ensure a timely resolution of all queries
- Escalation of queries not resolved within agreed timeframes
- Ensure credit control is aware of query progress
- Reporting & reconciling invoices raised
- Reporting on query status and resolution
- Conducting Ad-hoc analysis as required
- Ensuring credits are analysed with valid reasoning
- Ensure processes are as efficient and automated where possible.
- Strive to continuously improve current processes making use to the most up to date technology and systems available
- Assist other team members when required
- Carrying out ad-hoc requests when required
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