Fraud Analyst

Join us as a Fraud Analyst and play a key role in protecting customers and the business from fraudulent activity. As part of the Plastics Fraud Analytics team, you'll help shape and optimise fraud strategies across our debit and credit card portfolios, using data, technology and insight to identify emerging threats, prevent fraud and drive smarter decision-making. Working closely with a range of stakeholders, you'll have the opportunity to influence best practice and make a real impact in a fast-moving, highly visible area of the business. 

We're looking for an analytical and commercially minded professional with hands-on experience using SAS, SQL or similar tools to develop data-driven solutions. You'll bring proven financial crime or fraud experience, strong coding capabilities, and a track record of enhancing fraud detection strategies, models or rules. Experience with platforms such as Falcon, Broadcom, Actimize, Feedzai, TS2 or similar technologies will be highly valued, alongside the confidence to challenge constructively, manage competing priorities and thrive in a fast-paced environment. Knowledge of current fraud risks and emerging threats is desirable and will help you hit the ground running. 

At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.

For this role, you'll be based at your nearest regional office or hub. We value time spent together to connect with colleagues for collaboration so there will be a regular requirement to attend our Glasgow site approximately once per quarter. If you are based at an office location, you'll be expected to meet our hybrid working requirement of at least two days a week, or 40% of your working time if part-time, in the office. If you’re based at our Glasgow office, this will apply from 1 April 2027 and ahead of that there will be a need to regularly connect with colleagues for collaboration events. If your application is successful, your hiring manager will provide further details on how this works.

Virgin Money is now part of Nationwide

Nationwide acquired Virgin Money in October 2024. Virgin Money continues to serve customers on the high street, and there will be a phased and considered integration over the coming years.

You’ll be employed by Nationwide from day one, delivering real impact and benefitting from a highly competitive range of benefits. We’re a workplace where you’re rewarded, recognised and celebrated.

If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.

What you’ll be doing

Join a collaborative and innovative fraud analytics team where you'll play a key role in strengthening fraud defences and helping to protect customers from financial crime. You'll be responsible for monitoring and optimising fraud detection systems and models, ensuring they operate effectively while balancing fraud prevention, operational efficiency and a positive customer experience. Working closely with stakeholders across the business, you'll contribute to the ongoing development of fraud strategies and support informed decision-making through data-driven insight. 

You'll analyse fraud trends and performance to support fraud loss budgeting, investment decisions and the continuous enhancement of fraud prevention capabilities. Producing accurate management information and regular reporting, you'll provide valuable insight to governance forums and key stakeholders, helping to manage fraud risk within appetite and drive ongoing improvements across fraud systems, controls and processes.

About you

As a minimum, you'll have: 

• Proven experience using SAS, SQL or similar analytical tools to develop data-driven solutions and generate actionable insights 

• Hands-on experience working with fraud detection platforms such as Falcon, Broadcom, Actimize, Feedzai, TS2 or similar technologies 

• Demonstrable experience optimising fraud detection systems, strategies, models or rules to improve fraud prevention outcomes 

• Experience producing, analysing and presenting accurate management information (MI), reports and performance insights for a range of stakeholders 

• Strong problem-solving skills, with the ability to translate complex data and challenges into clear recommendations and effective solutions 

• A track record of managing competing priorities and delivering high-quality outputs within a fast-paced, dynamic environment 

• Experience within fraud, financial crime or risk analytics, with a strong understanding of fraud prevention and operational performance measures 

Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:

• Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind

• Say it straight - We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand

• Push for better - We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development

• Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes

You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.

The extras you’ll get

There are all sorts of employee benefits available at Nationwide, including:

• 25 days holiday, pro rata

• Private medical insurance

• A highly competitive pension to help you build a strong foundation for retirement

• Access to an annual performance-related bonus

• Training and development to help you progress your career

• A great selection of additional benefits through our salary sacrifice scheme

• Life assurance to provide peace of mind for you and your loved ones in the event of your death

• Wellhub – access to a range of free and paid options for health and wellness

• Up to 2 days of paid volunteering a year

Banking – but fairer, more rewarding, and for the good of society

We forge our own path at Nationwide.

As a mutual, we’re owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don’t see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives.

If you’re inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you’re one of us.

At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community, we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society.

We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide.

What to do next

If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us. 

We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.

Keeping your data and personal information confidential is important to us. To find out more about how we use and process your data, please read our Privacy policy.

If you want to find out more about using AI in our recruitment process, please read more here.

Disability Confident  

We’re not just guided by data, we’re driven by the real experiences of our people. We’re a Disability Confident Level 3 Leader, the highest level.  

That’s why we’re constantly evolving our policies and practices to make sure everyone feels genuinely supported, valued, and empowered to champion inclusion. Whatever your needs, we’re here to support you. If you need any additional support throughout your application journey, email our team at Recruitment Support.  

Apply safely with Nationwide 

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