Provide clinical education and engagement to healthcare providers on Ambry Genetics' genomic testing across therapeutic areas. Support sales teams, manage territory activities, resolve client lab inquiries, document interactions, present at meetings and conferences, identify KOLs, and collaborate with internal teams to inform product development and medical affairs initiatives. Requires travel to client sites.
Compensation:
$110,000-$130,000 annually
Genomic Science Liaison I, HCT (South Central region): Remote, USA
Central region includes: Texas, Louisiana, and South MississippiJob Overview:Genomic Science Liaisons (GSLs) provide ongoing client education and engagement regarding clinical offerings, strategic initiatives, and technology used at Ambry Genetics. This includes clinical offerings related to oncology. GSLs partner with the Area Sales Director (ASD) to manage their territory and support the sales team in new and existing client interactions. GSLs also work collaboratively with Medical Affairs colleagues and internal departments at Ambry to provide optimal client support.DUTIES AND RESPONSIBILITIES:
- Educate and engage healthcare providers about genetic testing, genomic technologies, as well as advantages, limitations, considerations, and updates for products and services provided by Ambry Genetics. Leverage data and clinical acumen to differentiate Ambry products.
- Collaborates with corresponding Account Executive(s) and Area Sales Directors to service clients and effectively manage a territory, traveling up to 50% of the time throughout the territory to interact live with clients, prioritizing time with strategic accounts.
- Assist with client calls and inquiries, and liaise between clients and the laboratory (e.g. Reporting, Lab Directors, Genomic Sciences and Accessioning) to resolve cases requiring additional support. Support time-sensitive client calls on scheduled days.
- Document meetings and client interactions in appropriate systems.
- Collaborate with various internal departments to share client feedback, develop clinically valuable products, and allow for the optimal client experience (e.g. Product Development, Marketing, Digital Health Operations, Market Access, CL&D, Reporting).
- Present and communicate genomics information clearly and concisely, including:
- Conversations with clients and colleagues
- Meetings and discussions in small-group settings
- Presentations and webinars to large audiences and at conferences
- Identify and build rapport with potential Key Opinion Leaders (KOLs). When appropriate, refer to internal stakeholders (e.g. Clinical Research, Medical Science Liaisons, Product Development)
- Support medical affairs initiatives at conferences, exhibit halls, symposiums, and round tables, as needed.
- Master’s degree or higher in genetic counseling, human genetics, or other healthcare field
- MS in genetic counseling preferred, board certification a plus
- Must have a strong understanding of the current state of clinical genetic testing, the advantages and limitations of genetic testing, and a desire to educate community providers about the utility of clinical genetics
- Must have strong organizational skills, work very well independently, be able to collaborate and communicate with clients and internal team members, and enjoy public speaking
- At least 2 years’ experience in a genetic testing laboratory or clinic site strongly preferred
- Strong working knowledge of Microsoft Office
- Basic knowledge of various lab techniques (i.e. NSG, Sanger sequencing, etc)
PRIVACY NOTICES
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Equal Opportunity Employer
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