Reporting to the Governance & Cost Management Lead, the role holder will be responsible for supporting vendor governance, site cost tracking, and procurement (P2P) operations by ensuring data accuracy, process compliance, and timely execution of transactions across Network Operations.
- Uphold the company code of conduct, policies and procedures, ensuring integrity and accountability in every aspect of your work.
- All employees have a responsibility to adhere to safety, health, and wellbeing policies, guidelines and procedures in all actions and decisions.
- Track vendor performance against SLAs/KPIs and support contract compliance monitoring (BPA/CPA).
- Log, track, and follow up on vendor issues, escalations, onboarding, and access setup.
- Maintain vendor performance records and cost tracking data.
- Capture and monitor site operational costs (fuel, maintenance, power) and consolidate cost data from multiple sources.
- Identify cost variances/inconsistencies and support preparation of periodic cost reports.
- Support Purchase Requisition (PR) creation/validation and track Purchase Orders (POs) through approval cycles.
- Assist with goods receipt, invoice matching, and reconciliation of PR/PO/invoice data, flagging discrepancies.
- Ensure timely payment processing through proactive follow-ups.
- Maintain accurate operational/financial data, prepare reports, and identify data gaps or errors; support basic automation and reporting improvements.
- Coordinate across operations, finance, and vendors; support system issue resolution (e.g., Oracle ERP, iTower), ensure compliance with procurement policies, maintain audit-ready documentation, and track KPI performance metrics
- Bachelor’s degree in Finance, Business, Supply Chain, or related field
- 1–3 years’ experience in procurement support, finance operations, or data/cost tracking
- Strong attention to detail
- Basic financial and cost analysis understanding
- Proficient in data handling and reporting (Excel)
- Effective coordination and follow-up abilities
- Ability to identify issues and escalate appropriately
- Basic knowledge of ERP systems
- Systems & Tools: Oracle ERP, iTower, Microsoft Excel (Intermediate to Advanced)
Safaricom is the leading technology company in East Africa. Our purpose is to transform lives by connecting people to people, people to opportunities and people to information. We keep over 60 million customers connected across Kenya and Ethiopia, and play a critical role in the society, supporting over 1.13 million jobs both directly and indirectly while our total economic value was estimated at KES 1.1 trillion ($ 8.5 billion) for the 12 months through March 2025.
Listed on the Nairobi Securities Exchange and with annual revenues of close to KES 388 billion as at March 2025, Safaricom provides connectivity through wide range of technology. Our 2G, 3G, 4G and 5G network in aggregate covers over 99% of Kenya’s population.
We run the world’s largest mobile payment system and Africa’s largest Fintech, M-PESA, the world’s first mobile money transfer system. By empowering millions of customers to transact, save or borrow money through their mobile phone, M-PESA has driven financial inclusion in Kenya to 84.8% of the adult population in 2024, from a low of 26.7% in 2006, and generated over KES 161 billion in revenue as at FY25.
Our subsidiary, Safaricom Telecommunications Ethiopia, has deployed world class network and services to contribute to Ethiopia’s digital transformation.
Safaricom is an equal opportunity employer, actively recruiting staff from different backgrounds reflecting the communities that we serve. We are committed to equal gender representation at all levels.
As part of our ongoing commitment to the Sustainable Development Goals (SDGs), we continue to work towards improving energy and resource efficiency in our network and facilities to reduce carbon emissions and our fuel consumption. We remain committed to becoming a Net Zero carbon-emitting company by 2050.
