Smartcat is on a mission to become the wall-to-wall Language AI platform, addressing the diverse needs in multilingual content for various user personas within global enterprises.
Smartcat is uniquely positioned within the $100+ billion multilingual content industry, which is currently served by tens of thousands of agencies. This results in a highly fragmented and inefficient supply chain, high costs, unacceptable turnaround times, and quality issues. Using highly qualified internal resources to translate or create multilingual content (insourcing) solves the quality problem for enterprises, but if done manually, it can't solve for scalability, high cost, and slow turnaround.
Smartcat changes the ROI equation in favor of insourcing with its Language AI platform for enterprise end-users. It delivers high-quality, instantaneous AI translations or generates new content in any language by tapping into a customer-specific multilingual content library. The AI output is further refined through human editing by the client's internal reviewers or experts from the Smartcat's embedded global marketplace of linguists and content editors. This AI output continuously improves through the editing feedback loop, ensuring consistent and customer-tailored results.
More than 1,000 global companies including ~20% of the Fortune 1,000 trust Smartcat to communicate their innovations and ideas all over the world.
As a dynamic Series C company, Smartcat is growing at 130% YoY, thanks to the high and quick ROI it delivers to global enterprises. It's well-funded by notable VCs, and is capital efficient, offering a unique blend of hyper-growth potential with downside protection and the capacity for long-term planning and strategy.
Mission
At Smartcat, we’re looking for an exceptional Head of Revenue Operations to drive our next phase of growth. This isn’t just another leadership role — it’s your opportunity to be a strategic partner, architect, and innovator, redefining how Revenue Operations fuels our success.
Your work will span strategy, execution, and ownership optimizing every touchpoint in the customer journey, with AI at the heart of our operations.
Outcomes
- Leadership & Strategy: craft and execute a bold vision for Revenue Operations that accelerates growth and drives efficiency, tailoring what Revenue Operations means for Smartcat. Champion an AI-first approach, leveraging advanced tools to revolutionize our workflows.
- Team Leadership: Lead, Inspire, retain, structure and manage a team.
- Collaboration & Communication: strong stakeholders management skills with business stakeholders, from CEO, CMO, VP Sales, VP Account Management, VP Finance etc.
- Spearhead high-impact, cross-functional initiatives like: Customer journey mapping, Territory roll outs, commission planning, CRM optimization, Marketing attribution.
- Full ownership of our revenue tech ecosystem, from budgeting to implementation to optimization.
Requirement
- Minimum of 10 years of experience in sales operations, marketing operations, or revenue operations.
- At least 5 years of leading and scaling revenue operations teams, ideally managing managers.
- Strong stakeholder management experience, and business savvy: strong business acumen and ability to translate business needs into action.
- Demonstrated ability to manage multiple projects simultaneously and drive them to successful completion.
- Experience working with remote teams.
- Curiosity Mindset: the keen ability to dig into business opportunities and input to get to the root of hypotheses and problems, develop insights and learnings to be used across the company.
- Experience in medium-sized SaaS organizations with a Product-Led growth, and learned from great leaders what good looks like a must.
- AI-First Thinking: use AI as a lever for transformation and know how to wield it effectively.
- Our tech stack: Hubspot CRM, Hubspot Marketing Hub, Chilipiper, Zoominfo, Clay, Gong, Zapier, Linkedin Sales Navigator.
- Fully remote team
We are a global team of 200+ enthusiastic people spread across 30+ countries. We have been fully remote since 2020, with some locations populated with more Smartcaters than others, such as Boston, NYC, SF, the Bay Area, London, and Lisbon. - Innovating a $100 Billion industry
Smartcat’s innovative approach towards multilingual content, taps into a $100B industry. Our platform enables enterprise end users to stop using traditional outsourcing methods, and start enjoying an easy-to-use, AI-powered SaaS, that delivers immediate high-quality results, at a fraction of the cost. - High impact role enabling innovation and inclusion in organizations
You will enjoy building with us. You will drive changes in how an old-fashioned global language industry operates while improving how hundreds of thousands of people work and millions of people exchange knowledge and ideas worldwide. - Join the rocketship to scale-up 10x and beyond together
We are looking for someone to become an integral part of our team and play a crucial role in the most exciting part of our journey: transitioning from a post-Series C startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn’t for the faint of heart. We are growing at 130% YoY, thanks to our strong product-market fit and high-performing team, and plan to accelerate from here. - Smartcat Culture: Where Diversity Meets High Performance
At Smartcat, we are committed to building a culture that highlights respect and appreciation for each individual's unique background and perspective, while maintaining a strong focus on results and clear, honest and direct communication. We believe in welcoming everyone and fostering an inclusive environment where team members can be their authentic selves at work. Our commitment to diversity and inclusion is steadfast, and we stand firmly against discrimination and harassment.
