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Provides first-line HR support, manages employee records and lifecycle processes, administers benefits, handles HR and Workday inboxes, reconciles benefits invoices, coordinates probation and absence activities, and maintains HR procedures. The role also supports process improvements and delivers accurate, confidential employee service while collaborating with internal HR teams and external benefits providers.
The HR Administrator role plays a key role in delivering an efficient, responsive and high-quality HR and benefits service across the firm. Acting as a first point of contact for HR-related queries, you'll support employee lifecycle activity, benefits administration and HR operations processes, ensuring employee information is handled accurately, confidentially and in line with established procedures.
Working closely with colleagues across HR and external providers, you'll help to maintain employee records, support people processes and contribute to the continuous improvement of HR services and systems. The role offers a broad range of responsibilities and the opportunity to make a meaningful contribution to the employee experience.
What you'll do- Provide a first-line service for HR-related enquiries, offering guidance on HR processes, benefits and HR systems.
- Manage activity across the HR Operations and Workday People Experience inboxes, ensuring queries are handled accurately and efficiently.
- Maintain employee records and process employee changes, ensuring data quality and confidentiality at all times.
- Administer employee reference requests and support employee lifecycle processes.
- Coordinate and track activities such as probation reviews and sickness absence processes.
- Support benefits administration, including liaising with providers and maintaining employee benefit records.
- Review benefits invoices, complete reconciliations and help ensure accurate processing and reporting.
- Assist with cyclical benefits activities and projects throughout the year.
- Maintain process documentation, checklists and standard operating procedures where required.
- Contribute ideas and support initiatives that improve HR processes, systems and the overall employee experience.
- Strong numerical and analytical skills.
- Excellent attention to detail and a high level of accuracy when working with data.
- Strong organisational skills and the ability to manage competing priorities effectively.
- Excellent written and verbal communication skills.
- The ability to work independently as well as collaboratively within a team.
- A professional and discreet approach to handling confidential employee information.
- Experience using Workday or a similar HR system.
- Experience supporting HR administration, benefits administration or employee lifecycle processes.
- Experience maintaining process documentation, standard operating procedures or checklists.
- Experience working with employee benefits providers or benefits platforms.
What’s in it for you?
We want to reward you today and help you plan for tomorrow. We appreciate that everyone is different, therefore we have designed a benefits system that offers choice and flexibility based on individual needs and lifestyles. To name a few, these include:
Competitive basic salary (reviewed annually)
Flexible, hybrid working policy
Generous bonus scheme
Up to 25 days holiday (rising to 28 days with service)
Holiday exchange scheme
Private medical insurance
Enhanced parental leave
Reasonable adjustments and accommodation for disabled talent in accordance with the Equality Act 2010.
If you would like to read more information regarding our range of benefits, please visit our Rewards & Benefits page on our website.
Please note that we have a preferred agency panel in place. Only applications submitted via the portal at the point of instruction will be accepted.
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Along with Gloucester, Swindon and Bath, Bristol is part of the "Silicon Gorge" tech hub, a region in the U.K. renowned for its high-tech and research-driven industries, with a particular emphasis on sustainability and reducing environmental impact. As the European Green Capital, Bristol is home to 25,000 cleantech companies, including Baker Hughes and unicorn Ovo Energy. The city has committed to achieving net-zero emissions within the next decade.
