Human Resources Business Partner (London, UK)

We are seeking a dynamic and hands-on Human Resources Business Partner (HRBP) to join our growing team. This critical role will directly support our global teams in EMEA, APAC and NA regions, partnering with key stakeholders to address people-related challenges, resolve opportunities, and deliver a world-class employee experience. You will serve as a trusted advisor and expert in designing, implementing, and managing People initiatives while overseeing the daily operations of People programs and Facilities management. You will have one direct report in Facilities Management, and together, you will collaborate to ensure the successful oversight of EMEA and APAC facilities management operations.

As a key collaborator, you will work closely with business line leaders and employees, building scalable processes to support our growth. You’ll also play a vital role in shaping our global People strategy by aligning local operations with our US-based parent company, creating a cohesive and effective structure across all regions.

The ideal candidate will be comfortable working as the sole HR employee in these regions supported by our US headquartered Company. This role is not limited to International only, and there will be projects and tasks assigned to support US operations, and/or the HR Organization and People Initiatives as a whole.

This role is required to be Hybrid in our London office a minimum of 2 days per week. This role will require infrequent travel.

*Visa sponsorship is NOT available at this time

What You'll Do:

• Partner with EMEA, APAC, and NA leaders to address people-related opportunities and challenges. 
• Partner with the wider People team (Total Rewards, People Ops & Technology, Talent Acquisition, Workplace Experience) develop, execute, and scale on the overall People team strategy and goals.
• Serve as a frontline consultant to managers and employees, providing comprehensive People advice on policies, processes, and employee relations. 
• Support and/or lead initiatives across all stages of the employee lifecycle, including onboarding, performance management, development, and offboarding. 
• Manage complex, specialized, or sensitive employee issues including, but not limited to: leave of absences, investigations, disciplinary meetings, performance plans, grievances, reasonable accommodation requests, terminations etc. and ensure compliance with applicable local, state and federal laws.
• Collaborate with the US-based parent company to align global People programs. Develop and deliver People programs and processes aligned with global best practices while ensuring seamless adoption of global policies while respecting cultural nuances.
• Collaborate with cross-functional partners in Finance, Accounting, Legal, and Compliance to ensure regional programs are in compliance and adhere to applicable laws and regulations. 
• Maintain knowledge of HR trends, best practices, regulatory change, new technologies and partner with People team leadership and executives to identify opportunities and drive appropriate solutions. 
• Oversee and assist in managing the EMEA and APAC physical offices ensuring a clean, safe, and welcoming environment. Collaborate with vendors and internal teams to maintain office operations and manage resources effectively.
• Oversee and manage the EMEA Social Event and Meal budget to curate an engaging culture while remaining fiscally responsible. Oversee and assist with social event planning in collaboration with the Workplace Experience team. 
• Act as an exemplary role model for the team and the wider organization, lead from the front and lead by example with impeccable standards and high levels of integrity.
• Any other tasks that may be assigned to help the company meet its goals

What You'll Bring:

• Minimum of 4 years of proven successful HRBP experience in the EMEA region
• Previous experience in the APAC region is preferred
• Relevant experience in a high-growth global SaaS company is strongly preferred
• Comfort working with a US-based parent Company and aligning regional strategies with global goals
• Extensive knowledge of EMEA HR practices with an emphasis on employment law, and HR Business Partnership programs. Proven knowledge in international labor standards, employment laws, and regulatory compliance, with an ability to translate legal requirements into effective HR practices
• Expertise in UK employment law practices is key. Experience and/or comprehension in other EMEA and APAC employment law practices are a plus. 
• Strong strategic thinking and business acumen, with a proven successful track record of aligning HR initiatives with business objectives to support operations
• Understanding of HR trends and global HR best practices, employment laws, and regulations across multiple regions
• Strong analytical skills and experience leveraging data to drive HR insights and decision-making
• High degree of proficiency with GSuite, Slack, and Zoom applications or other similar collaboration tools is a must. 
• Strong proficiency and experience with relevant HR Technology is a must, preferably UKG Pro, Lever, Lattice, Qualtrics, Globalization Partners
• Excellent communication and interpersonal skills to engage and influence senior and executive stakeholders 
• Excellent coaching skills with the ability to influence and motivate teams to achieve exceptional results
• High emotional intelligence and a collaborative mindset, with a focus on finding scalable solutions, driving positive outcomes, and doing what is best for the business
• Commitment to upholding exceptional ethical principles and integrity in all HR practices
• Ability to work swiftly within tight time constraints and adapt to changing priorities while remaining calm under the pressure of multiple competing projects and demands
• Comfortable with change, ambiguity, and risk and can comfortably adapt and respond to the changing demands of a fast-paced high-growth environment
• Ability to turn obstacles into challenges and to motivate and inspire the team to keep morale and productivity high
• Sense of ownership and pride in your performance and its impact on the Company’s success

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