Description
At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW.
This is a hybrid remote role primarily responsible for managing complex customer project rollouts. The position involves working directly with customers, third-party installers, suppliers, and internal stakeholders to ensure successful delivery and execution.
What You Will Do- Collaborate with the Project Manager and ISR to schedule project orders.
- Maintain customer rollout schedules.
- Allocate stock to project orders and create manual project orders when needed.
- Schedule deliveries according to project timelines.
- Track orders and manage failed deliveries or DOA issues.
- Work closely with internal stakeholders to support order processing.
- Provide weekly stock control reports, including forecasting and back-order tracking.
- Generate daily shipment reports with serial numbers.
- Monitor open orders and resolve issues promptly.
- Assist with risk management alongside the Project Manager.
- Strong Excel capability.
- Ability to plan work and meet deadlines.
- Highly detail-oriented.
- Excellent attention to detail.
- Strong drive, ambition, and tenacity.
- Good time management skills.
- Positive attitude and adaptability to change.
- Effective relationship and stakeholder management skills.
- Commercial awareness.
- In-depth knowledge of CDW products/services.
- Self-starter with the ability to work independently.
- Strong knowledge of Microsoft 365 tools (Word, Excel, Outlook, PowerPoint, PowerAutomate, SharePoint).
- Uphold CDW values, standards, and policies, including the CDW Way and Code of Ethics.
- Maintain customer focus and report issues or feedback promptly.
- Comply with information security and data protection policies, including safeguarding information assets and reporting security weaknesses.
- Commit to ongoing development of information security awareness and knowledge.
We make technology work so people can do great things.
CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive.
CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, CDW's goal is to get to know you as an applicant and understand your experience, strengths, skills, and qualifications. While AI can help you present yourself more clearly and effectively, the essence of your application should be authentically yours. To learn more, please review CDW's AI Applicant Notice .
