Support product testing (UAT) across web, mobile and set-top box platforms. Draft localized FAQs, training and go-to-market collateral. Design and document customer journeys, perform market and competitor research, prepare product strategy decks, and analyze data to inform product and customer experience improvements.
WHY JOIN US?
We practice a vibrant & energetic office culture.
We provide opportunities for career advancement within the company.
Good performance is always rewarded accordingly.
“It's our people that make Astro Malaysia’s leading entertainment company. We are an inclusive employer, to enable everyone at Astro to be their best. We embrace differences – we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products/services and our community. We also understand and appreciate that diversity is a driver of creativity and innovation, which will make our business more competitive, compelling and profitable.”
JOB RESPONSIBILITIES:
WHAT YOU WILL DO:
- Support UAT and product testing activities across web, mobile app, and set-top box platforms
- Draft and localise FAQs, training materials (TTT), and GTM collaterals
- Design, review, and document customer journeys
- Conduct market research and competitive analysis
- Assist in preparing product strategy decks and presentations
- Analyse data and derive insights for product and customer experience improvements
REQUIREMENTS:
WHO YOU ARE:
- Undergraduate pursuing Business, Economics, Data Science, Engineering, Computer Science, or a related discipline
- Highly proficient in English and Malay
- Familiarity with AI tools and prompting techniques
- Strong analytical and problem-solving skills
- Interest and/or exposure to UI/UX concepts
- Proficient in data analysis and interpretation
- Demonstrated interest in product management and digital businesses
- Interest in the entertainment and content streaming industry
- Strong communication and stakeholder management skills
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