IT Onsite Support

Job Description:

As a Desktop Engineer you will be:

Primarily carrying out Security Audit of all devices working closely with a client team, ensure patches\software security up to date.

Also, at times you may need to help the rest of the FDS team with

• Software and system fault diagnosis, analysis, and fix.

• Take responsibility for stock used and follow the correct procedures regarding stock management.

• Case management of Incidents and IMAC’s in line with SLA’s

• Acknowledge and respond to emails from Team Leads and Manager

• Liaising with other teams or vendors to resolution

• Risk awareness of technology and business impact.

• Assisting with projects as they arise

• Proactively keeps customer updated with problem status at all times.

• Identifying and reporting risk as appropriate in accordance with the guidelines

• Manage Loan Pool laptops

• Comply with Asset Management policies

• Working Directly with the client

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.