Job Description:
IT Project CoordinatorLocation: Bedminster Down, Onsite
Would you like to work with cutting edge premium care support products and progress your career within a friendly and informal environment?
Likewize is the premier global boutique for device protection and pre-owned solutions. From phones to smart home devices, we care for the tech that powers everyday life.
About the role:
Working with Dev & IT and alongside the Leadership Team, the IT Project Coordinator will schedule, administer, and facilitate all types of IT projects, from simple activities lasting a few hours to more complex plans lasting several months.
IT Project Coordinator responsibilities include preparing and managing action plans and schedules including resources and timeframes for projects. They will perform various coordinating tasks, like schedule and risk management, along with administrative duties, such as maintaining project documentation and reporting. To succeed in this role, they will have excellent time management and communication skills, as they’ll collaborate with clients and internal teams to deliver results on deadlines.
You will also work closely with the Head of Development to ensure all projects meet client expectations and adhere to quality standards, driving continuous success across the team.
Role and responsibility
Coordinate project management activities, resources, equipment, and information
Break projects into manageable actions and set timeframes in collaboration with the Development Lead and Head of Development.
Owning Jira Cloud platform and managing automations and workflow updates.
Liaise with internal and external clients to identify and define requirements, scope, and objectives
Assign resource and tasks to internal teams and assist with schedule management
Make sure that clients’ needs are met as projects evolve
Analyze risks and opportunities
Arrange and oversee release notes
Monitor project progress and handle any issues that arise
Act as the point of contact and communicate project status to all participants
Work with the IT delivery teams to eliminate blockers
Use tools to monitor working hours, plans
Create and maintain comprehensive project documentation, plans and reports
Acts as gatekeeper of IT delivery quality.
Put in place resources and processes to ensure quality (standards) is delivered.
Testing is rigorous (smoke, regression, volume testing) and liaising with Digital Delivery team to deliver usability testing.
Sustainable deliverables are provided
Adequate monitoring and alerting is in place
Ensure supplier delivery to the same standards, protocols, and productivity levels.
Ensure standards and requirements are met through conducting quality assurance tests and working with the QA team & Software Testers.
Continuous improvement culture.
What experience / skills are we looking for?
Required Skills
Proven work experience as a Delivery manager/Project Coordinator or similar role
Experience in project management, from conception to delivery
An ability to prepare and interpret flowcharts, schedules and step-by-step action plans
Familiar with lean & agile practices such as SCRUM
Supplier Management.
Continuous improvement.
Solid organisational skills, including multitasking and time-management
Strong client-facing and teamwork skills
Familiarity with risk management and quality assurance control
Working knowledge of project plans is a plus
Hands-on experience with Jira cloud (Admin level) creating and editing automations and workflows.
Basic knowledge of IT terminology – architecture (e.g. server side), platforms (e.g. Tomcat) and development languages (e.g. Javascript, Java, C#, .NET)
Desirable Skills
ITIL V4 foundation certificate or similar
Experience working in an agile environment
Scrum certification
Education & Experience
Ability to work with and influence varying personality types
Strength of character to influence/encourage/harass (as appropriate) others to ensure tasks are completed.
Eye for quality to ensure work is completed to a standard our clients expect.
Organisational skills to juggle the oversight of many tasks at once.
What do we offer?
At Likewize, we care about you and your progression. We offer:
A competitive salary and benefits package
A supportive and collaborative culture
A fun and dynamic work environment
A range of learning and development opportunities
Health Cash Plan, covering Dental, Optical, Prescriptions, Health & Wellbeing, Maternity Antenatal appointments & adoption
Access to a GP at any time, with prescriptions delivered to your home or work
Enhanced Maternity, Paternity & Adoption
My Perks that have hundreds of offers available with exclusive discounts and cash back on purchases
A fully paid Employee Assistance Programme
Free onsite car parking
Employee Discounts
Cycle 2 work scheme
Holiday buy back scheme, the opportunity to buy up to five extra days of annual leave
Ensure Fairness & Embrace Differences
Together we are committed to creating a work environment where differences are celebrated and are essential to our success. We are a Disability Confident employer and are committed to creating an inclusive and supportive environment for all. We actively encourage applications from individuals with disabilities and will make reasonable adjustments throughout the recruitment process and in the workplace to ensure accessibility and equal opportunity. If you require any accommodations during the application or interview process, please let us know — we’re here to help.
