CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.
What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.
Job Description
To manage and ensure successful end to end delivery of IT projects or IT work stream of business projects to agreed time, cost, and quality.
Key Accountabilities
- Develop project scope and objectives, the identification & evaluation of options for project delivery and the preparation of a project documentations and plans
- Ensure that IT solution requirements are defined, delivered, and monitored
- Ensure quality control procedures are used correctly
- Establish the IT solution delivery project team(s) working methods
- Develop schedules and work packages for the IT project delivery team
- Manage hand-over of responsibility for the IT solution to business-as-usual support
- Build appropriate and effective business relationships.
- Advise on the available standards, methods, tools, and applications relevant to own specialism and can make appropriate choices from alternatives.
- Facilitate collaboration between stakeholders who have diverse objectives.
- Is fully accountable for meeting allocated technical and/or project/supervisory objectives.
- Has significant influence over the allocation and management of resources appropriate to given assignments and in the delegation of project responsibilities.
- Make decisions which impact the success of assigned projects i.e. results, deadlines and budget
Skills and Knowledge
Stakeholder relationship management
- Collects and uses feedback from customers and stakeholders to help measure effectiveness of stakeholder management.
- Implements a communications strategy, including -but not limited to- handling of complaints; problems and issues; managing resolutions; corrective actions and lessons learned; collection and dissemination of relevant information appropriately.
Project management
- Takes full responsibility for the definition and entire management from start to finish including -but not limited to- costs, schedule, resources, risks, quality, testing, documentation and change management until production with satisfactory completion of medium-scale projects (typically lasting 6-12 months, with direct business impact, teams of 3-5 and firm deadlines).
- Provides effective leadership to the project team and takes appropriate action where team performance deviates from agreed tolerances.
Third party supplier relationship management
- Develops and manages contracts with suppliers to meet key performance indicators and agreed targets, taking account of information security of third parties.
- Carries out benchmarking and makes use of supplier performance data to ensure that supplier performance is properly monitored and regularly reviewed.
- Is responsible for the management and implementation of supplier service improvement actions and programmes.
Experience
- Significant previous experience in within an IT focussed role.
- 5+ years’ experience managing or influencing technical staff and projects.
- Proven success in improving the customer experience.
- Experience working within a matrix structure.
Desirable Qualifications
- Bachelor’s degree in computer science, Information Systems, Business or related field, Masters desirable or equivalent combination of education/experience.
- Project Management certification (PMP or CAPM) from PMI
- Scrum Master Certification
- Six Sigma Green Belt or Black Belt
Preferred Education
Bachelors
Preferred Level of Work Experience
5 - 7 years
Remote Type
Hybrid Remote
We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at [email protected].
What We Do
CHEP is a global leader in managed, returnable and reusable packaging solutions, serving many of the world's largest companies in sectors such as consumer goods, fresh produce, beverage and automotive. CHEP’s service is environmentally sustainable and increases efficiency for customers while reducing operating risk and product damage. CHEP’s 7,500-plus employees and 300 million pallets and containers offer unbeatable coverage and exceptional value, supporting more than 500,000 customer touch-points in 49 countries. Our customer portfolio includes global companies and brands such as Procter & Gamble, Sysco, Kellogg's, Kraft, Nestlé, Ford and GM. CHEP is part of Brambles Limited. For more information, visit www.chep.com.
Reliability. Flexibility. The success of your business depends on both. With CHEP, you can be confident that you’ll get the equipment you need, when and where you need it. Our scale is unmatched, with more than 110 million pallets and over 530 service centers across North America. So you no longer need to worry about seasonal peaks or unexpectedly high demand.
With our broad array of solutions and our pragmatic, roll-up-your-sleeves know-how, we give our consumer goods customers the platforms, the quality, the supply and the support they need to make more money on every unit load. Because everything just works better.
