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Design, build, and maintain scalable solutions across Atlassian products to support enterprise workflows
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Translate business and user requirements into effective system configurations, automations, and dashboards
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Ability to work with HR, Finance and other support functions to develop and deploy suitable ticketing solutions for their functional areas.
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Lead the design for integrations and APIs to/from existing HR, Finance and other support applications.
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Develop and maintain comprehensive system architecture documentation, blueprints, and standards
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Partner with product owners, project managers, and technical leads to gather and refine system requirements.
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Provide expert guidance on Atlassian capabilities, industry best practices, and governance frameworks
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Communicate complex technical concepts clearly and effectively to both technical and non-technical stakeholders.
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Work on an international team in different timezones and often competing priorities.
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Work in an iterative way with the business stakeholders to agree, develop and document solutions.
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Act as a trusted advisor on platform strategy and continuous improvement initiatives.
Jira Engineer Key Skills
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Jira Service management, Jira Admin (cloud/data), Confluence admi
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Workflow design & optimization
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Automation rules
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Dashboards & reporting
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Understanding of REST API’s & integrations
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Scripting
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Design scalable solutions
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Build ticketing solutions across multiple teams/functions
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Integrate Jira with SAP API configuration
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Data migration – import/export
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Requirement gathering/ stakeholder workshop experience
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Management of change, release & environment
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Dashboard development, SLA, KPI reporting
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Problem solving ability
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Explaining technical concepts to non technical users
