Business Analyst (Digital) - 3 Month FTC/Secondment

Job Title: Business Analyst (Digital) - 3 Month FTC/Secondment

Division: Data, Technology and Innovation

Department: Digital Intelligence Solutions

• Salary: National (Edinburgh and Leeds) ranging from £52,400 to £70,000 and London from £57,700 to £75,000 (salary offered will be based on skills and experience) 

• This role is graded as: Senior Associate - Regulatory

• Your recruitment contact is Benjamin via [email protected]. Applications must be submitted through our online portal. Applications sent via social media or email will not be accepted.

About the FCA and team 

Do you have a passion for building great digital products that solve real problems for users? Do you want to work with a nationally recognised, award-winning programme team to create those products that help FCA colleague sport risks and potential harm to consumers and markets? If so, come and join us in Digital Intelligence Solutions, and shape the products that form the Digital Unified Intelligence Environment (DUIE).

We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you’ll play a key part in protecting consumers, driving economic growth, and shaping the future of UK finance services. 

The Data, Technology and Innovation (DTI) division enables the FCA to be a digital-first, data-led smart regulator by delivering a secure, agile, and cost-effective technology and data ecosystem that drives better decisions, transparency, and operational efficiency.

Sitting within DTI, the Digital Intelligence Solutions team deliver a DUIE to surface insights for action through tools, dashboards and bespoke analysis.

Role responsibilities

• Driving the analysis and collection of information to generate recommendations that improve products and services, creating greater clarity and direction for delivery teams

• Leading cross‑functional teams through structured Design Thinking activities to shape solutions that better meet user and business needs

• Analysing existing services and processes to identify optimisation opportunities, using techniques such as gap analysis to refine and implement improvements

• Managing end‑to‑end requirements by applying BA best‑practice techniques to elicit, document, and validate requirements, collaborate with Product Groups, Solution Architects and suppliers, support UAT assurance, and maintain complete requirements traceability

• Supporting enterprise and business architecture by contributing to the development and maintenance of the target operating model and assessing impacts on operational services

• Working collaboratively with stakeholders, subject matter experts, suppliers, and product groups in a hybrid environment to deliver project outcomes and proactively identify value‑adding opportunities for the wider team

• Collaborating with user researchers and service designers to champion user insight and define approaches that prioritise understanding the user story

Skills required

Minimum:

• Proven experience in conducting detailed business analysis to capture user needs, define clear product requirements, and support effective decision‑making throughout digital product development

• Substantial experience in working in project/programme environments involving business & IT change

Essential:

• Demonstrate extensive knowledge of business analysis tools, techniques and best practice approaches, including end‑to‑end requirements management, applying pragmatic judgement to select and adapt the most suitable approach for each situation

• Quickly develop domain knowledge to engage credibly with stakeholders and clearly define the problem statement

• Apply User Centred Design principles to enhance product quality and improve outcomes for end users

• Delivers high‑quality outputs at pace across both structured environments and fluid or challenging project contexts

• Bring experience of working within multi‑disciplinary Agile teams to deliver digital products and drive effective collaboration

• Build strong relationships with SMEs, business sponsors, project stakeholders, and supplier delivery teams through effective stakeholder management and clear written and verbal communication that ensures requirements are unambiguous

Benefits

• 25 days annual leave plus bank holidays

• Hybrid model where employees work a minimum of 40% in the office each month (expectation of 50% for senior leaders). Changing from September to a minimum of 50% in the office each month (expectation of 60% for Directors and Executive Directors)

• Non-contributory pension (8–12% depending on age) and life assurance at eight times your salary

• Private healthcare with Bupa, income protection, and 24/7 Employee Assistance

• 35 hours of paid volunteering annually

• A flexible benefits scheme designed around your lifestyle

For a full list of our benefits, and our recruitment process as a whole, visit our benefits page.

Our values & culture

Our colleagues are the key to our success as a regulator. We are committed to fostering a diverse and inclusive culture: one that’s free from discrimination and bias, celebrates difference, and supports colleagues to deliver at their best. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation, and delivers better regulation.

If you require any adjustments due to a disability or condition, your recruiter is here to help - reach out for tailored support.

We welcome diverse working styles and aim to find flexible solutions that suit both the role and individual needs, including options like part-time and job sharing where applicable.

Disability Confident: our hiring approach

We’re proud to be a Disability Confident Employer, and therefore, people or individuals with disabilities and long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. In cases of high application volumes, we may progress applicants whose experience most closely matches the role’s key requirements.

Useful information and timeline

• Advert Closing: Sunday 15th March at 11:59pm

• CV Review/Shortlist: Tuesday 17th March

• Interviews W/C: Monday 23rd March

• The anticipated end date for this opportunity falls in mid-July

• Your Recruiter will discuss the process in detail with you during screening for the role, therefore, please make them aware if you are going to be unavailable for any date during this time. 

• SC Clearance is required for this role (SC Guidance) - you will hold or will be required to obtain Security Check (SC) level vetting.