We have an exciting opportunity for a Junior Revenue Operations Analyst to join our team.
This is an excellent early-career role for someone looking to build a long-term career in Revenue Operations, SaaS systems, or business analytics.
You’ll play an important role in supporting the operational backbone of our revenue teams, helping Sales, Marketing, and Customer teams operate efficiently through strong systems management and data accuracy.
Working closely with our Senior Revenue Operations Manager, you’ll gain hands-on experience with CRM systems, automation, revenue processes, and operational projects within a high-growth SaaS environment.
This role is ideal for someone who enjoys working with systems, solving operational problems, improving processes, and paying close attention to detail. It offers a strong foundation in how modern SaaS companies scale revenue through effective operations.
Patsnap is a global, pre-IPO company that transforms the way organizations harness their Intellectual Property and Research & Development productivity. Our platform revolutionizes how IP and R&D teams collaborate across the entire innovation lifecycle, using domain-specific AI to accelerate the creation of market-ready products. With over 12,000 customers worldwide, including some of the biggest names in innovation, Patsnap is at the forefront of technological advancement. Our $300M Series E funding round brings our valuation to a $1 billion unicorn status, and we still have a remarkable amount of growth ahead.
We have a vibrant and diverse team with offices in Singapore, Toronto, London, and Shanghai. Our hyper-growth trajectory is powered by our people, and we are extremely proud of our company-wide vision, work ethic, and entrepreneurial spirit. We are committed to fostering an inclusive environment where talent thrives and ideas bloom.
What You'll be Doing:
- Core Revenue Operations Support
• Manage user provisioning and deprovisioning across Salesforce and related systems
• Monitor and resolve RevOps support tickets and operational requests
• Support territory assignments, role updates, and user access management
• Maintain CRM data quality through data uploads, clean-ups, and deduplication
• Help ensure operational processes meet internal SLAs
• Assist with Salesforce administration tasks
• Maintain documentation of RevOps processes and workflows
• Support system updates and operational improvements
• Contribute to data quality and system optimisation initiatives
• Support RevOps-led projects improving sales and marketing operations
• Gain exposure to automation, reporting, and revenue systems
What We’re Looking For:
- 1+ years of experience in operations, analytics, SaaS, finance, or data roles
- Internship or placement experience welcome
- Exposure to Salesforce or CRM systems is a plus, but not required
- Strong Excel or Google Sheets skills (formulas, pivot tables, data manipulation)
- High attention to detail and organisational ability
- Comfortable working with systems, tools, and structured data
- Strong problem-solving and analytical thinking
- Clear written and verbal communication skills
- Curious and eager to learn
- Reliable and structured in your work
- Comfortable collaborating across teams
- Interested in how SaaS companies scale revenue
What You'll Love:
- 25 days annual leave allowance + bank holidays (Additional time off based on service up to a maximum of 5 extra days)
- 2 company paid volunteering days
- Eyecare voucher scheme
- Private healthcare with Bupa Healthcare
- Private pension with Scottish Widows
- Parental leave policies
- Perkbox benefit scheme, we aim to reward our Patsnappers for all their hard work as much as we can.
- WFH stipend
- Cycle To Work scheme
- Life Assurance
- Payroll giving
Our Values:
- Integrity: We hold each other accountable for our actions.
- Leadership: We lead by example and inspire each other to reach for new heights.
- Openness: We are open and honest and share our ideas with care and consideration.
- Growth: We are lifelong learners who aspire to improve each day.
- Innovation: We seek out new ways to solve problems.
- Customer: Our customer is at the center of everything we do. Their success is our success.
