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The Key Account Manager Scandinavia - Industrial Gases (IG) will be part of Strategic Key Accounts team (IG) and will focus on expanding business cooperation with assigned customers especially in the OEM business. This role will serve as the primary interface for the organization and act as a liaison, ensuring all requirements are met in a timely manner. This person will also be responsible for conducting regular business review and strategy meetings with customer’s management group to understand their needs and link to the organization’s product/service strategies. An outstanding Key Account Manager – IG will be someone whose customer-oriented approach, strong influential skills and strategic thinking will drive sustainable growth and further strengthen established partnerships.
Role Responsibilities:
- Acting as a primary contact for assigned strategic accounts, which includes traveling to customer corporate locations to solidify relationships with key decision makers, determining customer needs, and learning application and business requirements
- Establishing, cultivating, and leveraging customer relationships at a branch and corporate level to grow the business (this role is a strong mix of hunting and growing the relationship)
- Conducting market and customer research, staying in frequent contact with customers by email or phone, business travel to customers when needed, attending top industry trade shows and driving other prospecting activities
- Lead sales presentations, annual pricing negotiations, business reviews and product proposals, and other communications designed to drive sales
- Act as a customer advocate within internal organizations and cross-functional teams on pre- and post-sale matters including but not limited to Engineering, Product Management, Marketing and Operations
- Closely work with OEM management and territory sales managers to identify, develop and close new sales opportunities within defined strategies
- Ensure alignment with customer standards (pricing, regular follow up on key business opportunities).
- Regular exchange and updating with OEM Management, based in Germany.
TRAVEL: Up to 30% (mostly within Scandinavia)
Minimum Qualifications:
- 5+ years of sales experience
- Previous Account Management or Business Development experience
- Bachelor’s degree
- Languages: English is mandatory, fluent in Swedish or Norwegian
Preferred Qualifications:
- Master’s degree or equivalent through experience
- Previous sales experience in the Compressed air or industrial gas industry is a strong plus
- Strong time management skills, critical thinking and problem-solving skills
- Customer service focused, including the ability to create an atmosphere that encourages an open dialogue about the internal and external customer's needs
- Detail oriented, strong analytical abilities, with excellent organizational skills
- Excellent listening, negotiation, business professional presentation and collaboration skills
- Proficiency in Microsoft CRM software, Microsoft office suite with an emphasis on Excel
- Proficiency in additional Scandinavian languages is a plus
Employment opportunities for positions in the United States may require use of information which is subject to the export control regulations of the United States. Hiring decisions for such positions are required by law to be made in compliance with these regulations. Applicants for employment opportunities in other countries must be able to meet the comparable export control requirements of that country and of the United States.
Donaldson Company has been made aware that there are several recruiting scams that are targeting job seekers. These scams have attempted to solicit money for job applications and/or collect confidential information, Donaldson will never solicit money during the application or recruiting process. Donaldson only accepts online applications through our Careers | Donaldson Company, Inc. website and any communication from a Donaldson recruiter would be sent using a donaldson.com email address. If you have any questions about the legitimacy of an employment opportunity, please reach out to [email protected] to verify that the communication is from Donaldson.
Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.
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