Similar Jobs
Healthtech • Pharmaceutical • Manufacturing
The Key Account Manager will drive business growth, manage accounts, collaborate with teams, ensure compliance, and foster relationships with key stakeholders in the healthcare sector.
Software • Biotech • Pharmaceutical
The Key Account Manager will develop relationships with key clients, drive sales growth, optimize account performance, and ensure customer satisfaction. Responsibilities include executing account plans, monitoring market trends, and collaborating with internal teams.
Top Skills:
Digital Sales ToolsMulti-Channel Marketing
Logistics • Transportation
Manage key customer accounts as primary contact, ensuring revenue goals through service coordination, contract management, and customer satisfaction. Lead KPI monitoring and issue resolution while driving service improvements and renewals.
Key Account Manager
- - - - - - - - - - - -
Develop (farming), expend (hunting), negotiate, and manage product/service offering with a select customer accounts and nurture those key relationship overtime thru the key account planning
Location: Chennai, Kolkata, Pune, Gujarat, Rajasthan.
Strategic Account Management
- Manage the key Account Planning
- Develop trusted relationships with a portfolio of major clients to ensure they do not turn to competition
- Develop, implement and steer macro action plan that guides the activities to be undertaken with the customers
- Expand the relationships with existing customers by continuously proposing and negotiating solutions that meet their needs and requirements
- In collaboration with the Category Manager, identify growth opportunities through the Product Screen process and initiate co-construction, leading to new sales that will turn into long-lasting relationships
- Steer the business and negotiate the correct solution is taken and delivered to the customer
Operations
- In collaboration with stakeholders, define and communicate monthly guidelines/expected activities for members of the Sales Team visiting point of key account point of sales.
- Steer the business and ensure the correct solution is delivered to customers in a timely manner
- Serve as contact point for key customers and internal teams
- Resolve any issues and problems faced by customers and deal with complaints to maintain trust
- Prepare regular customer analysis to internal and external stakeholders using key account metrics/process
- Support your team members with coaching, training, and identifying revenue opportunities
KEY EXPERIENCES IN:
- Managing several customers (Account Management)
- Selling solution to customers (Negotiating)
- Multi-tasking (Adaptability)
- Working with CRM (Salesforce “Engage”) ((Customer Relationship Management)
What you need to know about the Bristol Tech Scene
Along with Gloucester, Swindon and Bath, Bristol is part of the "Silicon Gorge" tech hub, a region in the U.K. renowned for its high-tech and research-driven industries, with a particular emphasis on sustainability and reducing environmental impact. As the European Green Capital, Bristol is home to 25,000 cleantech companies, including Baker Hughes and unicorn Ovo Energy. The city has committed to achieving net-zero emissions within the next decade.
