Elevate Your Legal Career with Veta Virtual!
Are you a confident communicator who thrives on meaningful conversations and helping people take decisive action during difficult financial situations? Veta Virtual is hiring a Legal Assistant & Receptionist for a U.S.-based law firm focused on consumer bankruptcy and debt relief solutions.
This role is ideal for someone who combines strong phone presence, sales confidence, and compassion — someone who understands the urgency of bankruptcy matters and can convert motivated prospects into retained clients with professionalism and empathy.
To apply, you’ll complete a short online form — it takes just a few minutes.
🔑 Your Role:
As a Legal Assistant & Receptionist, you will serve as the first point of contact for individuals seeking bankruptcy protection and financial relief. Many callers will be facing urgent financial pressure — including lawsuits, garnishments, or repossessions — and your ability to build trust quickly will be essential.
- You will handle inbound calls, assess potential clients’ financial situations, explain the firm’s services clearly, and confidently guide qualified prospects toward signing with the firm whenever appropriate. This is not just an appointment-setting role — it is a conversion-focused position where your communication skills directly impact client acquisition.
- You will also be responsible for following up with warm leads, re-engaging no-shows, and ensuring that motivated prospects do not fall through the cracks.
- This is a phone-heavy, performance-driven role that requires emotional intelligence, urgency, and the ability to communicate complex legal concepts in a simple and reassuring way.
Your Day-to-Day Responsibilities Will Include:
- Answering all new client inbound calls during business hours and serving as the firm’s primary intake contact
- Conducting structured intake conversations to assess financial circumstances and bankruptcy eligibility
- Explaining bankruptcy options (such as Chapter 7 and Chapter 13 at a high level) in a clear and reassuring manner
- Converting qualified prospects into signed clients during the initial call whenever appropriate
- Scheduling consultations when necessary and coordinating seamlessly with the attorney
- Conducting consistent follow-up calls with warm leads and no-shows
- Documenting all conversations accurately and thoroughly in the firm’s systems
- Maintaining urgency to reduce intake delay and prevent lead loss
- Collaborating with the internal team to refine intake processes and improve conversion performance
✅ What You’ll Need:
- 2+ years of experience in legal intake, sales, client conversion, or high-volume phone-based roles
- Strong preference for candidates with bankruptcy law experience (Chapter 7 / Chapter 13 familiarity highly valued)
- Prior experience in a bankruptcy firm intake role is a major plus
- Proven ability to confidently handle inbound calls and guide prospects toward a decision
- Strong verbal communication skills with a professional, reassuring phone presence
- Ability to build trust quickly with individuals facing financial distress
- Experience conducting structured follow-ups and nurturing warm leads
- Comfortable working in a performance-driven environment focused on client acquisition
- Highly organized with strong documentation habits and attention to detail
- Reliable internet connection and professional remote work setup
- Experience with RingCentral or similar VoIP systems is a plus
- This role is open only to candidates based in LATAM & Europe
💼 What We Offer:
- 💸 Competitive compensation in USD per month, based on experience
- 🌴 Paid time off + U.S. national holidays off
- 💻 Fully remote role — work from anywhere with a professional home setup
- 📈 Opportunity to grow within legal intake, client acquisition, and bankruptcy law operations
- 🤝 A supportive, transparent, and structured work environment through Veta Virtual and our client
🚀 Ready to Apply?
If you’re confident on the phone, comfortable discussing sensitive financial matters, and motivated to help individuals take decisive action toward financial relief, apply today — it only takes a few minutes.
We can’t wait to meet you!
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