Manager, Development Process, Global

About Vantage Data Centers

Vantage is committed to being a workplace of inclusion, equity, respect and acceptance. We celebrate diversity and intentionally seek out opportunities to learn from one another’s experience.

Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.

Development Management Office (DMO)

The Development Management Office (DMO) supports Design Engineering, New Site Development, Innovation, Sustainability and Project Controls teams within the Vantage Development & Engineering (D&E) global organization. The DMO develops standards for business process, documents these standards within an automated project management framework and manages dashboard-based reporting for the Development & Engineering organization.

The DMO is responsible for design, documentation and management of the business process flow coordinating the activities of D&E and other teams along the way. The DMO ensures that key stakeholders are engaged in the decision-making process to align project conditions, design goals and schedule targets to corporate goals. The DMO works to empower each member across teams to drive high- impact decisions and even more impactful results.

Position Overview

This position will lead and participate in projects centered on internal Development project process development and improvement. Functional aspects of these projects include automated toolset development, reporting template development, management of business process standards and change communication across the organization. This position requires the ability to listen and communicate empathically with others, the willingness to engage deeply into the understanding of business strategy and vision and the desire to communicate and connect positively with multiple internal business process owners. This position will work to distill team wants and needs into standardized tangible business process meeting the intent of global corporate goals. This position will also work across external teams to identify and define best practices for interactions with D&E internal teams. Fearless problem solving and relentless collaboration is a requirement for this role. This position will present its own work and the work of our team at key meetings with internal stakeholders as well as to senior leadership.

To be successful in this role, one must thrive in a fast-paced environment, be capable of remaining positive in the face of competing priorities and enjoy working in ambiguity to deliver strategic programs with tangible, measurable results. This candidate will also inspire a high-performing team cohort by embracing an environment of learning, development, and innovation with a continuously open mindset.

Essential Job Functions

• Develop and refine existing internal project development business process. For process refinements provide statement of purpose, process documentation and definition of reporting metrics with an eye to improving overall internal development process performance
• Work with adjacent teams to define and set in place business process and align on process documentation.
• Work with internal process automation management SMEs on input of process data into management systems.
• Work cooperatively across regional business and team structures to create overall business process whilst balancing sometimes contradictory and competing team functions and goals

Duties

• Work closely with teams within the broader Development & Engineering organization to define, document and improve business processes and team functionality
• Work with internal team toolset developers and IT business partners on documentation and reporting automation
• Partner with the Business Process Improvement team on confirmation and reporting of team KPIs
• Work across D&E team leaders on reporting format design and development
• Partner with cross functional leaders including but not limited to Site Selection, New Site Development, Design, Project Controls, Construction, Automation and Operations on process mapping and documentation
• Coordinate with team project management leaders on internal initiative data collection and reporting
• Work with a One-Vantage mindset towards a global efficiency model while balancing the need for individual team creativity, team inputs and operational latitude
• Challenge existing notions of the status quo always looking for ways to do it better

Job Requirements

• Bachelor of Arts, Business or Science degree or equivalent work experience
• Minimum 3-7 years work experience in business process development with concentration in project management or business intelligence development preferred
• Experience navigating enterprise project/product lifecycle management concepts and systems
• Exceptional track record of growth and strategic planning, as well operational results
• Comfort in a fast-paced, matrixed and entrepreneurial environment
• Outstanding communication skills, with the ability to build, cultivate and leverage personal and professional networks and relationships, develop, and deliver successful presentations, and collaborate and negotiate effectively
• Experience in the design, construction and delivery of data centers and infrastructure projects is highly desirable
• Leadership experience and style that is transparent and authentic and that demonstrates innovation and creativity
• Able to collaborate across teams to support colleagues and resolve issues
• Enjoy working in a fluid, dynamic organization with a minimal amount of direction
• Travel required is expected to be 5 to 10%

We operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each other’s strengths and respecting each other’s weaknesses. We find joy in our work and each other, actively seeking opportunities to inject fun into what we do. Our hard and efficient work is rewarded with an above market total compensation package. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations.

Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community.

Don't meet all the requirements? Please still apply if you think you are the right person for the position. We are always keen to speak to people who connect with our mission and values.

Vantage Data Centers is an Equal Opportunity Employer

Vantage Data Centers does not accept unsolicited resumes from search firm agencies. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Vantage Data Centers.