Manager, Human Resources

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.  To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Under the direction of the Vice President of Human Resources, creates the recruitment strategy for the property and oversees a team responsible for attracting and recruiting top tier, guest service oriented team members.

Essential duties include, but are not limited to:

• Exhibit conduct in accordance with all VA Lottery and Hard Rock Hotel and Casino Bristol departmental policies and procedures.
• Determine best sourcing strategies and resources to drive applicant traffic. Develop new, creative recruiting ideas to successfully find talent and place qualified job applicants into existing openings.
• Partner with Company leadership to ensure understanding of positions, recruitment needs, and objectives and properly address challenges.
• Ensure relationships with local schools and other recruiting sources are effective and properly cultivated.
• Remain current with latest recruiting tools, such as social media and candidate retention management capabilities.
• Stay abreast of Company initiatives in order to anticipate and plan recruitment needs and timelines. Communicate all relevant information to Recruitment staff.
• Conduct regular follow-up with hiring managers to determine the effectiveness of recruiting efforts and proceed accordingly.
• Screen and interview candidates and perform reference checks as necessary.
• Act to ensure requisitions are filled in an expeditious manner with top tier, guest service driven candidates. Ensure all processes are streamlined, allowing for the shortest amount of time from the requisition approval to orientation date.
• Ensure proper usage of Applicant Tracking System by staff.
• Serve as a mentor to staff and share expertise in order to problem solve and provide leadership with difficult recruiting challenges.
• Maintain a high level of knowledge of Company benefits programs in order to properly leverage such and attract high caliber candidates.
• Organize and plan hiring events.
• Partner with the Training team to develop department members’ knowledge and skills through education, training, coaching, corrective counseling, etc.
• Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations.
• Conduct personal behavior and select, train, coach, counsel, appraise and retain direct reports who consistently perform actions and behaviors that reinforce the Company’s Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication.
• Other duties as assigned.

Experience:

• Bachelor’s Degree in Human Resources or related field or 2 or more years of management experience in Human Resources, or an equivalent combination of training, education, and experience. Prior Gaming experience strongly preferred.
• High level of proficiency with Applicant Tracking System required, along with at least one (1) years of experience with HRIS. Workday experience preferred.
• Microsoft Office software knowledge to include Word and Excel required.

ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):

Must obtain and maintain all licenses / certifications per Federal, State, and Virginia Lottery.

• Must successfully pass background check.
• Must be at least twenty-one (21) years of age.
• Must be able to work holidays and weekends, as well as flexible shifts.

Work Environment:

Duties and responsibilities are typically performed in a professional office setting, but there may be times where you will need to be in operating areas. In these areas, you may be exposed to environmental factors including, but not limited to, second hand smoke and excessive noise.

ABILITY TO:

• Research, analyze, comprehend, and act upon information and be aware of the business environment to effectively manage areas of responsibility.
• Ability to set clear direction for the HR staff to ensure the successful execution of the strategic plan.
• Ability to apply different and novel ways to deal with organizational problems and opportunities.
• Observe and direct actions of subordinates.
• Make unpopular and/or difficult decisions which benefit the organization in the short and long term.
• Be a strategic, analytical, ethical, and effective motivator.
• Skill in developing successful working relationships with management, peers, and subordinates within department and outside of the department.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain effective working relationships with those contacted during work.
• Skill in coaching and developing others’ skills and competencies by planning effective development activities and providing staff with clear direction and line-of-sight in regard to their respective roles in achieving the business strategy.

• While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.

Disclaimer

While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

PAY RANGE: