Company Description
IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.
At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.
We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.
By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.
We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.
If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS
Job Description
Role Overview:
The Manager of Revenue Operations at Copperleaf Technologies plays a crucial role in enhancing processes, guiding strategic direction, and equipping the sales team with essential tools and knowledge for success. This position entails optimizing sales enablement, managing CRM systems, overseeing compensation plans, and driving performance management initiatives. Ideal candidates should possess experience in revenue operations within the software industry and demonstrate a proven track record of improving operational efficiency.
Responsibilities:
- Go-to-Market Strategy: Collaborate with cross-functional teams to develop and execute go-to-market strategies that drive sales success and revenue growth.
- CRM Management: Oversee the administration and optimization of CRM systems to ensure accurate data management and reporting.
- Compensation Planning: Develop and manage sales compensation plans that align with business objectives and motivate the sales team.
- Performance Management: Implement performance management processes to track and improve individual and team performance.
- Operational Efficiency: Identify and implement process improvements to enhance operational efficiency and effectiveness.
- Reporting and Analytics: Create and maintain dashboards and reports to monitor key performance indicators (KPIs) and provide actionable insights to senior leadership.
- Cross-Functional Collaboration: Work closely with Sales, Marketing, Product, and Customer Success teams to ensure alignment and effective execution of business operations initiatives.
Qualifications
- Education: Bachelor’s degree in Business, Marketing, Operations Management, or a related field. MBA is a plus.
- Experience: 8+ years of experience in business operations, sales operations, or a related role within the software or technology industry.
- Skills:
- Strong analytical and problem-solving skills.
- Proficiency in CRM systems and data analysis tools (e.g., Excel, PBI).
- Excellent written and verbal communication skills.
- Ability to work independently and as part of a team.
- Strong organizational skills with a keen attention to detail.
- Knowledge: Understanding of go-to-market strategies, sales enablement, compensation planning, and performance management.
