National Account Manager

National Account Manager

Position Overview and Objective

Proactively engage in activities with Channel partners to identify and grow sales opportunities for AW.  Lead the Channel Engagement Strategy for the NSP / LSP Partner ecosystem.

Primary Responsibilities and Duties

Drive partner engagement strategy with focus on rep acquisition, demand generation events, and training delivery.

Build demand generation strategies including communications, incentives, executive engagement, and rep activation.

Facilitate and drive collaboration with direct and channel sales teams work with national channel partners.

Develop a cohesive business plan with the partner executive team and drive effective execution and regular business reviews against that plan.

Work with other AW sales resources to support identified opportunities.

Consistently articulate AW value proposition to national partners while effectively articulating the requirements, expectations, and benefits of the AW Program.

Key Skills

Proven experience managing channel partners in a technology environment

Experience in facilitating onboarding and enablement activities for channel partners

Knowledge of software/services channel ecosystems

Familiarity with CRM and forecasting systems

Strong Negotiation skills

Ability to collaborate and communicate effectively as a company representative

Strong Presentation skills

Key Competencies

Communication

Conflict Management

Drive for Results

Minimum Qualifications

5+ years’ experience in channel/partner development and management

2 years in seat as NAM

Proven record of success (at Arctic Wolf or outside)

Willingness to travel up to 50%

Preferred Qualifications

Previous technology, SaaS, Cloud-based, and/or Security sector experience

Previous direct selling or field marketing experience a plus

Our offer:

All wolves receive compelling compensation and benefits packages, including:  

• Equity for all employees 

• 28 days annual leave, 8 bank holidays and paid volunteering days off 

• Pension plan employer match 

• Training and career development programs 

• Robust Employee Assistance Program (EAP) with mental health service 

• Comprehensive private benefits plan including medical insurance, virtual GP, optical and dental cashback, life insurance (4x basic salary) and group income protection. 

• Fertility support and paid parental leave 

Travel Requirements

Willingness to travel up to 50%

We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here.   

We also believe and practice corporate responsibility At Arctic Wolf, we foster a collaborative and inclusive work environment that thrives on diversity of thought, background, and culture. This is reflected in our multiple awards, including Top Workplace USA (2021-2024), Best Places to Work – USA (2021-2024), Great Place to Work – Canada (2021-2024), Great Place to Work – UK (2024), and Kununu Top Company – Germany (2024). Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction, with over 7,000 customers worldwide and more than 2,000 channel partners globally. As we continue to expand globally and enhance our technology, Arctic Wolf remains the most trusted name in the industry. 

Our Values  

Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that—by protecting people’s and organizations’ sensitive data and seeking to end cyber risk— we get to work in an industry that is fundamental to the greater good.  

Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire employee experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities and/or other specific needs where possible.

Have we sparked your interest? Then send us your CV and your references.

Please be aware that you need to be eligible to work in the UK. Visa sponsorships are not provided.

Security Requirements  

• Conducts duties and responsibilities in accordance with AWN’s Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies). 

• Background checks are required for this position.  

• This position may require access to information protected under U.S. export control laws and regulations, including the Export Administration Regulations (“EAR”).  Please note that, if applicable, an offer for employment will be conditioned on authorization to receive software or technology controlled under these U.S. export control laws and regulations.