A part of global technology organization Tietoevry, MentorMate creates durable technical solutions that deliver digital transformation at scale by blending strategic insights and thoughtful design with brilliant engineering. With mature and established practices in enterprise web and mobile development, quality engineering, technical architecture, human-centered design, cloud, DevOps, data, and analytics, the company provides its people with the opportunity to work on impactful, global projects for recognizable brands. We value every team member and share our success through flexible working models, competitive pay and benefits, and advancement opportunities in a team of thousands of experts located around the globe.
Responsibilities
Design, configure, implement, and maintain complex network and security solutions
Troubleshoot LAN, WLAN, WAN, VPN, Firewall, and NGFW systems
Manage patches and updates for network devices and solutions
Monitor network performance and capacity, and implement improvements as needed
Ensure network security by developing, implementing, and enforcing policies, standards, and guidelines
Prepare and present reports on network operational status, including analysis and prioritization of issues
Provide remote support to on-site engineers, end users, and customers
Collaborate regularly with project management, engineering, and service desk teams to ensure smooth operations and project delivery
Requirements
3+ years of experience in network administration
3+ years professional experience maintaining Cisco or Fortinet or Check Point Next-Gen Firewall environment
Strong problem-solving skills with the ability to quickly analyze network issues and understand their impact on business operations
Experience with network monitoring tools and a solid understanding of network protocols
In-depth knowledge of L2/L3 protocols, including STP, LACP, L2 security, 802.1x, OSPF, BGP, and related deployment and troubleshooting
Strong understanding of TCP/IP stack protocols, such as DNS, DHCP, SMTP, SNMP, and ICMP
Hands-on experience with wireless network services, including deployment and troubleshooting
Knowledge of VPN solutions and encryption technologies
Basic familiarity with Windows and Linux operating systems
Excellent troubleshooting and analytical skills, a customer-focused mindset, and effective communication skills in English
A significant advantage would be
Cisco CCNA certification; CCNP Enterprise certification is a strong plus
Fortinet NSE 4 certification
Check Point CCSA certification
Experience with public cloud platforms such as Azure, AWS, or GCP
Hands-on experience with Meraki cloud deployments
Automation skills, including Python or Bash scripting, API programming, and infrastructure-as-code tools such as Ansible or Terraform
At Tietoevry, we believe in the power of diversity, equity, and inclusion. We encourage applicants of all backgrounds, genders (m/f/d), and walks of life to join our team, as we believe that this fosters an inspiring workplace and fuels innovation. Our commitment to openness, trust, and diversity is at the heart of our mission to create digital futures that benefit businesses, societies, and humanity.
Diversity, equity and inclusion (tietoevry.com)
