Operations Program Coordinator

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn't work together.
So we expanded into software and started building integrated, omnichannel solutions - to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we've embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.
Today, we are a partner to sellers of all sizes - large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We're building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.
We believe the economy is better when everyone has access. When everyone has room to grow. No one should be left out because the cost is too great or the technology too complex. We started with a little white credit card reader but haven't stopped there. We're empowering the independent electrician to send invoices, helping the ice cream shop pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. We're here to help sellers of all sizes start, run, and grow their business-and helping them grow their business is good business for everyone.
The Role
The Square Hardware team is looking for an Operations Program Coordinator to join the Factory Operations Team. In this role, you'll support the Operations team with New Product Introduction (NPI) and Sustaining initiatives across the hardware organization. This position offers valuable experience in managing daily factory operations and NPI program management. You will be responsible for tasks that require tactical execution and strong organizational skills. The Factory Ops team provides diverse cross-functional support, giving you the opportunity to explore areas such as manufacturing, product lifecycle management, data analysis, and process development.
You Will

• Support factory systems and processes that are critical for managing programs through NPI and Sustaining phases (i.e Supply Commit, Master Production Schedule, etc)
• Work cross functionally with materials, planning, operations to ensure that final product supply can meet demand
• Issue purchase requests (PRs) to vendors in support of operational needs (e.g. Qualifications, Materials, Equipment/Fixtures).
• Manage budgets and assist finance and strategy partners with annual and quarterly budget forecasting and reconciliation
• Conduct continuous data reconciliation and analysis that will be presented to senior leadership
• Supporting the broader Operations Program Management team in maintaining key resources, documents, templates, and standardizing processes across programs

You Have

• Bachelor's degree and minimum 2 years of experience in operations, supply chain, or manufacturing
• Great attention to detail with strong written/verbal communication skills
• Understand factory process and good manufacturing practices
• Experience working with Excel on production management system

Nice to Have

• PLM system familiarity: Arena, Agile, etc.
• Willingness to be flexible within Hardware Operations team; support all functions within Ops if need be (i.e. Quality, Materials, PLM)
• Direct factory experience and interest in improving processes for contract manufacturers
• Experience managing builds at factories
  We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We also consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.
  We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page .
  Block will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances.

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
To find a location's zone designation, please refer to this resource . If a location of interest is not listed, please speak with a recruiter for additional information.
Zone A:
$92,300 - $138,500 USD
Zone B:
$85,800 - $128,800 USD
Zone C:
$78,500 - $117,700 USD
Zone D:
$69,300 - $103,900 USD
Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Check out benefits at Block.
Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.