ABOUT US
tms unites technology, marketing, and sourcing to drive transformational change for the world's leading brands. With 1,200+ employees across 26 countries, we offer an impressive range of solutions - from inspiration and innovation to category management and delivery.
Operating as a creative agency, a strategic consultancy, a sourcing business, and a technology provider, we engage with over 110 million customers every single day for our clients, including McDonald's, T-Mobile, O2, Starbucks, and adidas.
Most importantly, we're a place where you can achieve great things, and be recognized as the best.
WHAT MATTERS THE MOST
Breakthrough, business-driving ideas come from extraordinary people with the freedom to be their most authentic selves at work. Authenticity and diversity are critical elements of our business. They can only be realized when we create access and equity for all. We foster a culture of inclusion and belonging and aspire to be ever-evolving.
tms is a place where brilliant people are better together. If you want your ideas to be heard and to contribute to a culture of inclusion and authenticity, bring us your voice! Visit us at tmsw.com .
ROLE SUMMARY
The Partnerships Executive plays a key role within the tms UK Partnerships team, while also serving as an extended member of the Hilton marketing team. This position focuses on supporting the development and execution of partnerships in the Hilton Honors loyalty scheme, across key markets in the EMEA region.
Reporting to the Senior Partnerships Manager at tms you will collaborate closely with Hilton's internal teams to identify, negotiate, and launch strategic partnerships. Additionally you will manage existing partnerships, overseeing promotional campaigns, and ensuring partner objectives align with Hilton Honors' strategic goals.
WHAT YOU WILL BRING TO THE ORGANIZATION
A dedicated and ambitious person, you will be looking to develop your knowledge and experience working with global clients and brand partners.
We want you to bring a positive and enthusiastic approach to the role, be prepared to challenge and ask questions, stretch the strengths you already have, learn new skills, and above all be ready to have fun!
You will be a great people person and passionate about building strong relationships with colleagues, clients, and partners.
KEY RESPONSIBILITIES
Support Partnership Development & Execution:
- Identify prospective partners across various categories and conduct desk research.
- Support end-to-end discussions with potential partners, from initial outreach to contract finalization.
- Assist in business case development and oversee the partnership launch process, including coordination with Hilton's Tech/IT teams.
Manage Existing Partnerships:
- Be the day-to-day contact for partners, managing queries and requests.
- Oversee the annual partnership calendar, ensuring offers and promotions align with both partner and Hilton objectives.
- Coordinate with Hilton's internal teams to ensure seamless execution and launch of promotional campaigns.
- Work with the Hilton Analytics team to track and report on partnership and promotion performance.
Industry Awareness & Relationship Building:
- Stay informed about industry trends in partnerships and loyalty, sharing insights with internal teams.
- Represent Hilton and tms in meetings with prospective and existing partners.
- Willingness to travel to Hilton's Watford office (3 days/week) and attend external partner meetings as needed.
SKILLS AND EXPERIENCE WE WOULD LIKE YOU TO HAVE
Essential:
- Experience in a marketing, partnerships, or account management role.
- Strong relationship-building skills, with the ability to manage multiple stakeholders.
- Strong organisational skills and attention to detail.
- Analytical mindset with the ability to interpret data and generate insights.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office (Outlook, Word, PowerPoint, Excel).
Desirable:
- Previous experience working in hospitality, travel, or loyalty marketing.
- Agency or client-side experience managing partnerships.
- Experience developing and executing marketing promotions and offers.
- Willingness to travel for external meetings and partner relationship-building.
WORKING ARRANGEMENTS:
Location: Hybrid - 3 days per week in Hilton's Watford office, 1 day per month at tms London office.
Travel: Potential travel required for partner meetings and events.
This role is an exciting opportunity to work with a world-leading hospitality brand, developing impactful partnerships that drive engagement and customer loyalty. If you're passionate about partnerships and eager to grow your career in a dynamic environment, we'd love to hear from you! #LI-ED1
