Design insurance policy-processing scenarios, create operational reference materials, evaluate AI-generated responses, and provide feedback on policy lifecycle accuracy. The role covers intake, binding, issuance, endorsements, billing, renewals, cancellations, reinstatements, documentation, quality control, and servicing workflows. Candidates need at least two years of policy administration, underwriting operations, insurance servicing, or premium operations experience, along with strong process discipline and knowledge of policy administration systems.
This role is for one of our clients
Compensation: $80 per hour
We are partnering with a leading AI lab to train frontier models on high-quality insurance reasoning data. We're hiring Policy Administration and Insurance Operations Managers to design realistic policy-processing and servicing scenarios, evaluate model outputs against established operational standards, and help shape how the next generation of AI reasons about the insurance policy lifecycle.
We welcome carrier, MGA, TPA, and insurance-services professionals who have managed or performed policy issuance, endorsements, billing, renewals, cancellations, document production, quality control, or related servicing workflows.
Requirements
What You'll Do
- Design realistic scenarios involving application intake, binding, issuance, endorsements, certificates, billing, audits, renewals, cancellations, reinstatements, and policy-document delivery
- Create work products such as processing instructions, transaction reviews, exception-handling plans, service communications, and operational quality checks
- Write "golden" reference responses at experienced insurance-operations quality
- Grade AI-generated responses against structured rubrics for procedural accuracy, completeness, sequencing, and adherence to service standards
- Identify incorrect effective dates, missing documentation, improper transaction handling, and confusion between operational processing and substantive underwriting decisions
- Provide written feedback the research team uses to improve model behavior
- Participate in onboarding office hours and calibration sessions
You're a Good Fit If You
- Have 2+ years of professional experience in policy administration, underwriting operations, insurance servicing, premium operations, or policy-processing management
- Understand the chronological policy lifecycle from intake and binding through issuance, servicing, renewal, termination, and record retention
- Have hands-on experience with policy administration systems, workflow queues, transaction controls, or quality-assurance processes
- Can translate policy and procedural requirements into precise operational steps
- Demonstrate excellent written communication, process discipline, and high attention to detail
- Can distinguish administrative execution from underwriting, claims, legal, and actuarial decisions
Bonus Qualifications
- Experience across multiple P&C lines or insurance platforms
- Billing, premium audit, producer licensing, or forms-management experience
- Experience implementing or testing a policy administration system
- Lean, Six Sigma, project-management, or operations credential
- Experience leading service teams or establishing operational controls
Role Highlights
- Minimum 20 hours per week (ideally 40+)
- Role starts immediately, applications reviewed on a rolling basis
We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request.
Similar Jobs
Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
Conduct red team operations, adversary simulations, penetration testing, and offensive security assessments across cloud environments. Evaluate cloud infrastructure, IAM, CI/CD pipelines, containers, and cloud-native services; identify attack paths and configuration weaknesses; validate detection and response capabilities; track emerging attacker techniques; and drive remediation through concise reporting and stakeholder communication.
Top Skills:
Ci/Cd PipelinesCloud EnvironmentsCloud-Native ServicesContainerized WorkloadsIamMitre Att&Ck
Artificial Intelligence • Edtech • Machine Learning • Software
Own and scale QuillBot’s global affiliate program across 2,000+ partners. Responsibilities include recruiting and onboarding partners, negotiating commissions and contracts, managing tracking and payments, analyzing CAC, ROAS, LTV, fraud, and partner ROI, optimizing budgets and incentives, running structured tests, supporting creative assets, and collaborating with Product, Data, Engineering, Finance, and Legal on attribution, compliance, and revenue quality.
Top Skills:
Affiliate Management PlatformsAttribution TrackingDashboardsFraud Detection SystemsImpactPartnerstack
Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency
Lead pricing modeling and experimentation to optimize margin, conversion, and retention. Build elasticity and willingness-to-pay models, run causal and bandit experiments, decompose merchant economics, and develop agentic deal tooling. Own end-to-end data pipelines, ETL, monitoring, and visualization. Evaluate AI systems for accuracy, bias, and drift, and partner with cross-functional teams to translate results into pricing strategy and automation.
Top Skills:
Agentic AiLlmsLookerNumpyPandasPythonRRagSnowflakeSQLTableau
What you need to know about the Bristol Tech Scene
Along with Gloucester, Swindon and Bath, Bristol is part of the "Silicon Gorge" tech hub, a region in the U.K. renowned for its high-tech and research-driven industries, with a particular emphasis on sustainability and reducing environmental impact. As the European Green Capital, Bristol is home to 25,000 cleantech companies, including Baker Hughes and unicorn Ovo Energy. The city has committed to achieving net-zero emissions within the next decade.
