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Job Description:
Role Summary
This role is for a Business System Analyst, expected to work as a primary business consultant for the Asset Management solutions. The incumbent would be responsible for the functional and technical impact analysis and overseeing the system changes in the application complex, while providing his/her business functional skills.
Accountability
Core Responsibility
- Requirements Elicitation, able to perform analysis and gather/document requirements, identify and assess business impacts and risks, solve complex issues, provide recommendations on options, and help define end state of desired changes
- Business Analysis Planning and Monitoring, candidate should be able to work on the Business requirements WBS, estimation and elicitation
- Requirements Analysis, execute business acceptance testing including preparation of test plans, execution of test cases, documentation of results and filing of defects
- Stakeholder management, ability to identify and manage impacted stakeholders while performing requirement analysis
- Requirements Life Cycle Management, manage requirements life cycle without any support and maintain consensus among key stakeholders regarding the overall solution scope and requirement
- Solution Assessment and Validation, - Understand current state of business and define the desired future state while performing the UAT, develop a change strategy to achieve desired business outcomes and propose solutions.
- Work with business partners to ensure that IT development and implementations are meeting business strategies
- Collaborate with Training & Knowledge Management in the development of internal training and awareness collateral
- Support Project implementation testing and sign-off recommendation
- Ensure SLF Information Security Policies and General Computing Control are compiled to in all situations.
- Strong written and verbal communication
- Organised, detail oriented, positive attitude, analytical thinker
Eligibility
Minimum Qualification
Technical Graduation degree, Computer knowledge
MBA in Finance or equivalent degree
Industry Experience
12 years of experience in Business Analyst role
Competencies (Technical)
Mandate Skills
- Aware of the Software Development Life Cycle and Quality concepts
- Excellent verbal and written communications skills; Strong interpersonal skills
- Ability to perform impact analysis and document it.
- Demonstrated problem solving skills with ability
- Strong organizational, multi-tasking and time management skills to work effectively in a changing environment balancing operations and project delivery
- Strong leadership, planning and consulting skills
- Knowledge of the financial and insurance industries
- Ability to chair business requirement discussions and get the estimation and requirement gathering sessions organized
- Ability to work independently as well as being a strong team player
- Good organizational skills with the ability to handle several tasks efficiently.
Functional skills
- Proficient with Blackrock Aladdin application & functionality, minimum 5 years of experience
- Knowledge of institutional investments, capital markets and / or Finance service industry
- Integration of Investment platforms, ongoing maintenance in production environment
- Experience with System Development Life Cycle methodologies (CMMI) & ITIL
- Experience working in a multi-site, multi-time zone environment
- Exposure to work at overseas locations
- Should be able to lead and manage the development of quality BSA deliverables for projects and enhancements for Aladdin application interfaces.
- Manage operations problems through problem analysis and resolution with technical team
- Work with partners, vendors, development & testing team to deliver quality solutions to business partners.
- Champion BSA role by enabling continuous learning for team.
Behavioral skills
Mandate Skills
- Collaborates effectively
- Drives collaboration among team members in his/ her function
- Presenting a supportive, united front when appropriate.
- Communicates Confidently
- Communicates crisply and candidly
- Communicates effectively across audiences (reporting managers, peers, business partners)
- Balances talking and listening to foster candid dialogue
- Focuses on the Customer
- Raises concerns and recommends potential solutions for those processes that negatively impact the customer service experience or the fair treatment of customers
- Helps employees understand the impact of their work on the customer/ client
- Organizes own work to meet agreed upon deadlines
- Focuses on surfacing underlying customer issues / concerns and identifying root causes
- Takes Accountability
- Takes steps to understand decision making processes and procedures – uses this understanding in developing work plans
- Escalating issues or redirecting enquiries in a timely and efficient fashion.
- Following up with customers when we say we will and delivering on our commitments
- Works under general supervision on day to day matters.
- Understands our Business
- Enhances understanding about the business of SLF (e.g. products and services, org structure, key competitors)
- Understands how his/her role relates to the Business Unit/ Function's objectives
- Self-starter – Taking initiative self-leaner and finding opportunities
- Trust - Ability to work in an open culture with a positive approach
- Flexibility – Ability to accept change, agility
Job Category:
IT - Digital Development
Posting End Date:
06/12/2024
What We Do
A UK company, Sun Life Financial of Canada is focused on building excellent customer service by offering the highest levels of customer care. We have been serving customers in the UK for over 100 years