Job Description
Join us in shaping the future of product delivery. As a Product Delivery Manager, you'll craft solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and collaborate with stakeholders as part of a team at the forefront of innovation.
As a Product Delivery Manager within Digital Client Services Team, you will enhance and optimize the delivery of products to our customers. You will be a key member of the team, creating solutions and efficiencies that enable successful implementations in an organized and timely manner.
Job responsibilities:
- Leads end-to-end product delivery processes, including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting.
- Escalates opportunities to improve efficiencies and functional coordination.
- Leads change management activities across functional partners, ensuring adherence to the firm's risk, controls, compliance, and regulatory requirements.
- Manages timelines and dependencies effectively, monitors blockers, ensures adequate resourcing, and liaises with stakeholders and functional partners.
Required qualifications, capabilities, and skills:
- Previous experience or equivalent expertise in product delivery or a relevant domain area.
- Demonstrated ability to execute operational management and change readiness activities.
- Strong understanding of delivery with a proven track record of implementing continuous improvement processes.
- Experience in product or platform-wide release management, including deployment processes and strategies.
Preferred qualifications, capabilities, and skills:
- Proficient knowledge of the product development life cycle, design, and data analytics.
About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
