Job title: Product Manager (Billing Orchestration)
Location: Bristol or London (Hybrid)
Salary: £55,000 - £65,000
Reporting to: Head of Product
At this time, we are not able to offer visa sponsorship for this role. We are committed to building a diverse, global team and our sponsorship policy is evaluated on a role-by-role basis. We encourage you to keep an eye on our careers site to stay informed about future opportunities where we are able to offer visa sponsorship.
Kaluza reimagines energy to bring net-zero within everyone's reach. The Kaluza Platform enables energy utilities to unlock the full value of a radically changing energy system and propel us to a future where renewable energy is sustainable, affordable and accessible for all.
From automating and simplifying core operations including billing to create a lower-cost, higher-engagement experience, to optimising energy usage across smart devices in the home, we turn tough challenges into win-win-win outcomes for customers, suppliers and the energy system.
Where in the world of Kaluza will I be working?
You will working in our Billing domain, the engine room that ensures our energy retail clients can bill accurately across diverse global markets. Your mission is to provide a highly flexible "decisioning engine" that coordinates complex data inputs -meter reads, third-party tariff data, and regional regulatory rules - into a seamless billing process.
What will I be doing?
Your mission is to provide a highly flexible "decisioning engine" that coordinates complex data inputs—meter reads, third-party tariff data, and regional regulatory rules—into a seamless billing process. You will help provide product oversight and leadership within an aggressive and intricate client delivery programme.
Responsibilities:
- Drive the product roadmap for the billing coordination engine, the part of the product that decides when and what we should bill.
- Design flexible "decisioning" frameworks that allow clients to define billing triggers and business rules without custom code for every new market or jurisdiction.
- Work cross-functionally with engineering, data, and customer success to ensure the engine can ingest disparate data sources and output a perfected billing file.
- Translate complex market-specific requirements (e.g., regional tax rules, varied billing cycles, or specific line-item mandates) into re-usable and configurable global features.
- Proactively gather insights from international energy retailers to understand the friction points in their current billing processes and solve them through automation.
- Align with stakeholders to drive alignment and innovation across your immediate teams.
- Use both qualitative and quantitative data to inform and defend your product decisions.
Is this the job for me?
You are the right person for us if you:
- Are a "Systems Thinker" who understands how data flows between disparate systems and how to coordinate them.
- Have experience in complex workflow orchestration, ideally within a SaaS environment that handles high-volume transactional processing.
- Possess Domain Expertise, with experience working within the energy world and its many nuances.
- Are an excellent communicator, able to explain the logic of a complex billing run to both developers and client-side operations leads.
- Are highly collaborative and able to structure workshops to drive alignment.
- Are curious and always looking for ways to make yourself and your products better.
- Adapt to the evolving needs of a fast-moving global business.
- Champion user-centered design and Kaluza's vision.
Nice to haves:
- Experience with multi-market SaaS platforms, particularly those dealing with localized regulatory or language requirements.
- A background in Business Process Automation (BPA) or workflow engine design.
- Experience in the energy or utilities sector, specifically dealing with the "handoff" between market data providers and retail billing systems.
- Financial understanding or knowledge of the nuances of the European energy market.
- Familiarity with agile ways-of-working and using Jira and Confluence to track work.
Interview Process:
- Recruiter Screen: A 30-minute introductory call.
- Hiring Manager: A 45-minute technical and cultural alignment discussion.
- Case Study: A 60-minute session to present and discuss your work.
- Final: A final round with our VP of Product
Kaluza Values
Here at Kaluza we have five core values that guide us as a business:
Play to win, Solve the real problem, Build trust every day, Own the outcome, Go further together
From us you’ll get
- Pension Scheme
- Discretionary Bonus Scheme
- Private Medical Insurance + Virtual GP
- Life Assurance
- Access to Furthr - a Climate Action app
- Free Mortgage Advice and Eye Tests
- Perks at Work - access to thousands of retail discounts
- 5% Flex Fund to spend on the benefits you want most
- 26 days holiday
- Flexible bank holidays, giving you an additional 8 days which you can choose to take whenever you like
- Progressive leave policies with no qualifying service periods, including 26 weeks full pay if you have a new addition to your family
- Dedicated personal learning and home office budgets
- And more…
Even better? You’ll have access to these benefits from day 1 when you join.
We want the best people
We’re keen to meet people from all walks of life — our view is that the more inclusive we are, the better our work will be. We want to build teams which represent a variety of experiences, perspectives and skills, and we recognise talent on the basis of merit and potential.
We understand some people may not apply for jobs unless they tick every box. But if you're excited about joining us and think you have some of what we're looking for, even if you're not 100% sure, we'd still love to hear from you.
Find out more about working at Kaluza on our careers page and LinkedIn.
You can also find our Applicant Data Protection Policy here.
